StrategyTacticTarget DatePerformance IndicatorStatus
Fall 2016Spring 2017Fall 2017Spring 2018
8.5.1.Update Academic Center for Excellence facility by improving lighting, adding new carpet and painting.XLights bulbs replaced New carpet Updated paintingIn progress The Center is currently undergoing renovations. Light bulbs have been replaced. New carpet is schedule for installation by April 2016.
8.6.1.Improve quality of tutors by enforcing qualifications, intensifying training requirements, imposing bi-weekly observations, and ensuring each tutor obtains CRLA (College Reading and Learning Association) certification.XXXXTraining schedule CRLA Certification Certificates Observation sheets End of semester evaluationsIn progress\nTutor training hours have increased from six hours to twelve hours.\nApplication to become a CRLA certified program will be submitted by May 2016. The purpose of the CRLA provides recognition and positive reinforcement for tutors' successful work from an international organization, CRLA. CRLA's tutor certification process sets an internationally accepted standard of skills and training for tutors. CRLA does not certify tutors or tutor trainers, but instead certifies tutor training programs which can, in turn, certify their tutors. Application is $150 for one (1) year. After 1 year, the program can apply for certification that is good for 5 (five) years for $350.
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