StrategyTacticTarget DatePerformance IndicatorStatus
Fall 2016Spring 2017Fall 2017Spring 2018
8.4.2.Improve academic referral system by marketing the academic intervention referral form to faculty and staff, creating and implementing academic intervention team to manage referrals and resolve academic issues.XXNumber of referrals Number of issues resolvedIn progress Marketing plan and procedures for handling referrals need to be refined and implemented in 2016 – 2017.
8.4.3.Improve marketing and branding by hiring a marketing and communications coordinator, creating an identity for academic support units, and creating strategic marketing planXXMarketing Coordinator hired Marketing plan created Branding elements createdPostponed Marketing coordinator position is posted. 20 plus candidates have submitted resumes. Waiting on approval to fill the position.

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