| Strategy | Tactic | Target Date | Performance Indicator | Status |
|---|
| Fall 2016 | Spring 2017 | Fall 2017 | Spring 2018 |
| 6.1.3. | Organize a committee of volunteers to conduct courtesy calls to all students to resolve issues, answer questions, and convey a sense of concern. | X | X | | | ScriptList of committee membersSchedule of callsResults of callsDocument of resolutions | Not started |
| 7.1.1. | Create an assessment plan that captures research quality data to determine effectiveness of retention efforts. | X | X | | | Approved assessment plan | In progressThe Educational Advisory Board Consultant will assist in creating an assessment plan as part of the Student Success Collaborative Agreement. |
| 7.1.2. | Educate all staff on protecting the integrity of data and the process of data collection. | X | X | | | PowerPointJob AidsDocumentation of Professional Development | In progressThe Fall 2015 Academic Support Staff Retreat, featured a presentation from the AVP for Assessment and Evaluation.Additional presentations and discussions will occur during the Summer 2017 retreat. |