KSU is also determined to move forward within the Baldrige Performance Excellence in Education Framework. The "Baldrige" process requires systematic assessment and continuous improvement across all university departments. This focus on process improvement links tactics to results. The Baldrige framework is based on the following core values and concepts. These values and concepts represent the beliefs and behaviors that are found in high-performing organizations:
Systems perspective and systems improvement
Visionary leadership
Student-focused service
Valuing the people within the University that are mission central
Organizational learning and agility
Focus on success
Managing for innovation
Management by fact
Societal responsibility
Ethics and transparency
Delivering value and results
The Baldrige process includes an annual assessment of the University against the following Baldrige performance criteria:
Leadership - the ability of KSU's senior leaders to lead.
Strategy - the ability of KSU to develop and deploy strategic initiatives.
Student Focus - the ability of KSU to meet and exceed the expectations of students and alumni.
Measurement, Analysis, and Knowledge Management - the ability of KSU to use data to improve University outcomes.
Workforce - the ability of KSU to demonstrate that it values workforce.
Operations - the ability of KSU to continuously improve all operational processes.
Results - the ability of KSU to use data in decision making in order to increase all institutional outcomes. Results data must demonstrate progress toward improvement.
The goals and strategies included in this plan represent the next steps toward meeting the Baldrige Criteria for Excellence in Education. The Baldrige Criteria, can be found in Appendix A
KSU's Strategic Goals and Objectives have been crafted to align with the KSU chart of organization. This type of alignment was utilized to ensure there is no confusion regarding positional authority, and the accountability for results.
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