Enhance current business processes

Increase tools used to assist the process

Phased roll-out of tools starting in 3 months

Process Improvement Assessment to begin 2-3 weeks after contract is signed – 4 weeks duration

Consultants working along with KSU staff – to begin 4-6 weeks after contract is signed (follows PIA) – 3 months duration

On demand training Library to begin 1 week after contract is signed