G. One-Stop-Shop Update:

Reported activity for the One-Stop-Shop from July-September 2015, follows:

SOS Centre EntryJulyAugustSept.Totals
553196613043,823
PIO/Payment Plan352752114
FAFSA Completion2463289
Entrance Counseling301545
Reset Wired Accounts9617374343
Self Service Station48265172485
NEC Phone System206506219931

Below is a graph charting the above information.

The One-Stop-Shop redesign is in early development. Below are suggested ideas.

Vision: To implement a One-Stop-Shop process that will expedite the processes and procedures to stabilize student financial status.

Redesign Steps/Timeline:

October 2015 – Create an Enrollment Management Committee to evaluate and assess the processes and procedures for One-Stop-Shop. This process will incorporate functions for which the Offices of Admissions, Financial Aid, Housing and the Registrar are responsible.

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