. EXTERNAL RELATIONS AND DEVELOPMENT TOTAL $ 325,677 $ 572,253

Information Technology The structure of IT will be reformed around major functions – infrastructure, application services, and core services. This will allow our existing resources to be dedicated to one service rather than being responsible for everything. This represents only part of what is needed as “Banner is broken”. We are exploring options for fixes but want a fix which delivers what companies market (ease of operation and industry leading best practices) and can be easily adapted to our needs. To enhance customer service we will add a live operator to allow IT and the One-Stop Shop to perform their intended and stated purposes. All campus IT resources (E&G, grant and contract funded) will report to IT from their dispersed locations.

INFORMATION TECHNOLOGY TOTAL ($ 71,982) ($ 143,964)

Student Success and Enrollment Management SSEM will be renamed Student Affairs and will take on the traditional role of student affairs with additions that drive customer service. Two positions will be eliminated. The Office of Enrollment Services will be eliminated as well as the positions in