seeking to have a partial-to-complete draft for the April 2017 Meeting of the Board of Regents, and a complete draft by the July 2017 Meeting of the Board of Regents.

IV. Office of Education Support

Vision

The vision of the Office of Educational Support is to provide quality, researched-based, high-impact, student-centered services and programs to empower all students to achieve academic success and attain a timely degree completion.

Mission

From orientation to graduation, the Office of Educational Support is committed to empowering students to achieve academic excellence through proactive advising, effective academic support, impactful mentoring, personalized coaching and innovative programming.

Goals and Objectives

  • Increase first-to-second year retention rate by 3% to 5% every year (or to 70% within five years). Maintain retention rate at 80% from sophomore to junior and each year thereafter.
  • Improve the number of students successfully completing 15 credit hours or more each semester.
  • Improve the number of students graduating within four years. (Targets will reflect numbers in the strategic plan.)
UnitsObjectivesStaff
Academic Advising Center· In collaboration with academic departments, oversees academic planning for all students.· Ensure all student success outcomes are met.· Monitor and resolve academic and personal issues that inhibit retention and persistence.· Address early alerts.· Enforce all retention initiatives created by Office of Educational Support.Sherri Lyons, DirectorTravis HaskinsStephanie CramerSophia EllisWhitni MiltonWalter Malone

1st and 2nd Year Experience

Creates and improves programming that addresses the transitional issues that inhibit retention and persistence of 1st and 2nd Year Students. Staff meet with students who may have personal and social transitional issues.

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