A number of actions have been taken to address these issues and improve effectiveness. The Finance and Administration Assessment and Evaluation Committee is a University committee established to recommend means of increasing effectiveness within Business Affairs. This committee met on December 10, 2015 and will continue meeting twice a month to assist in identifying issues and solutions.
There have been a number of staffing changes and these will continue as needed. The organizational structure is being reviewed for opportunities to increase cross-training and support. For example, the payroll function has been incorporated with Human Resources to provide more direction and staff support for payroll.
Process mapping and updating procedures manuals are a priority to ensure that staff understand their jobs and are properly trained. This is an ongoing process and will assist in the transition to the use of Oracle/PeopleSoft.
To keep the Board informed, metrics focused on the standard of “On time and Accurate” are being developed. These metrics will help the department and the Board track progress and improvement. Initial metrics will be available for the Board to review at the April meeting.
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