as a control to prevent loss and/ or theft of mail. This is especially relevant for departments like the Bursar Office which receive high volumes of payments through the mail.
✓ Appropriate personnel should review third party vendor's invoices to ensure that student debt collected is complete and accurate. Personnel should also review all supporting documentation to ensure the collection fee is in compliance with contractual terms prior to approval of payment. If the invoice and supporting documentation do not clearly provide this level of detail, additional explanation should be provided.
The Bursar Office concurs with and will implement the recommendations related to the general administration of activity.
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