Kentucky State University Student File Review (continued)

result of the Banner modules not interfacing. A further review of the processes performed by billing should be completed along with an assessment of determining if Banner can aid in modifying procedures to reduce the manual intervention by those in The Bursars Office.

One student, Jonathan Perry, Student ID #11001847 has a credit balance of $1,500 that has not been refunded to the student it relates to a KSU Foundation Award. Upon discussion with James Persley, the KSU Foundation Award was granted after the student's financial aid was disbursed. It is recommended that communication is made with the organizations granting scholarships and grant money regarding the timing of financial aid disbursements to make them aware that the student may accept federal financial aid that must be paid back after graduation with interest, without knowledge that an award will be granted.

Student Housing

Objective:

To determine the adequacy of the process for students sampled that live in the student housing:

21. Is housing properly assigned
22. Is housing is charged appropriately, if applicable

Work Performed by Auditor & Findings:

21. We discussed the process of housing assignments with Eric Lemon, Administrative Assistant II in the Residence Life Department and obtained a listing of students currently being housed to determine if housing is assigned to the students within the sample. The only student within the sample that has housing assigned is Brittney R. Gately, Student ID #11030907. There are no findings related to this audit objective.
22. Upon review of the student's Fall 2014 bill, it was noted that the student noted above was charged $2,120 which is the accurate amount for a suite in Young Hall. There are no findings noted.

Recommendations:

Student Housing - The following are recommendations based upon our observations, conversations with University personnel, and testing:

University policy requires every full-time freshman and sophomore to live in University housing with the following exceptions: 1) students who are veterans of at least two years of active military service, 2) students who commute from the home of parents or a legal guardian, 3) students who are married and, 4) students 21 years of age or older. Upon discussion with Eric Lemon it was determined that the housing rule is not enforced as there is no process to determine compliance. The University should design a process to determine compliance to ensure applicable freshman and sophomores are housed on campus.