Job scheduling software has been purchased to add operational efficiencies in the business units that use Banner by automating the running of Banner jobs and report generation. This project includes the job scheduling software itself (Automatic), installation and training.

Automatic can help reduce processing errors by automating complex Banner job sequences that are currently ran manually and eliminating miscommunication and bottlenecks that cause job delay. The software will also reduce the failure of not running Banner jobs and can allow for noncompeting processes to run in parallel or in a series. This engagement is expected to end the week of February 23, 2018.

As part of Kentucky State University's efforts to strengthen its defenses against cyber-attacks and to prepare the campus for safeguarding its systems and information, Cybersecurity Awareness training will be held on November 30th from 2-3 pm. The training will be conducted by Elwyn Rainer II, the Risk and Compliance Management Branch Manager in the Chief Information Security Office at the Commonwealth Office of Technology. The training will cover topics such as: social engineering, using public computers and wireless, social networks, password creation, SPAM and phishing emails, policies and best practices. Additional training on phishing emails will be incorporated into the KSU Edu Risk training portal.

Keeping Information Technology's commitment to remain on the cutting edge of technology, KSU's telephone system is being upgraded to a new version. The upgraded system will help KSU to continue to provide extraordinary customer service, while enabling operational efficiencies. The upgrade will take place in two phases; with the second phase completing during the December holiday break. In addition to the technology office benefits, some key enhanced features the upgrade will include are: unified messaging which will allow for voicemail to appear in the Outlook/email inbox, a new and improved desktop software which will improve and allow for better call management and there is also the integration of a mobile app. Training will be available to the KSU community as well as videos and other documentation.