Proposed Release Date: November, 2019

Proposed Completion Date: November 4th - 29th, 2019

• CONFIDENCE IN CONFLICT (2 hours) - Successful outcomes to conflict comes from understanding human behavior and the ability to influence others. This session will enable supervisors to identify the impact of the different conflict resolution styles, apply confidence building measures and implement strategies to resolve conflict effectively.

Proposed Release Date: January, 2020

Proposed Completion Date: January 20th – February 28th, 2020

• FUNDAMENTALS OF LEADERSHIP (2 hours) - Supervisors have the power to turn on or turn off productivity of the people who report to them. With a host of new challenges and responsibilities for new supervisors to tackle, this course focuses on leadership skills in communication, coaching, and conflict resolution; utilizing the concept of Situational Leadership.

Proposed Release Date: March, 2020

Proposed Completion Date: March 9th – March 31st, 2020

• ■ CHANGE MANAGEMENT (2 hours) – Change can be a challenging inevitability for many people to accept. This is widely because of false conceptions that develop due to false information or the lack thereof. Participants in this course will:
• Gain clarity on the nature of change
• Learn how to prepare oneself and others for change
• Receive practical change strategies to adapt to change
• Learn to implement change within the workplace

Proposed Release Date: March, 2020

Proposed Completion Date: March 23rd – April 20th, 2020