LONG-TERM OPPORTUNITIES

  • The major area of opportunity for Brand Identity is to leverage media/creative services, knowing the best strategy is a coordinated, collaborative communications digital approach to continuously promote the great happenings at Kentucky State while impacting the University's enrollment goals and brand recognition
  • Digital marketing
  • Media and public relations
  • Social media advertisements
  • Telework may have created new operating environment opportunities
  • Talent recruitment

PROBLEMS SOLVED

  • No policy on telework or procedures for managing employees' telework outcomes
  • Brand Identity and University Relations worked with Human Resources to guide the creation of a telecommuting policy and agreement. Brand Identity also established the form and process for reporting telework
  • Students have dire financial needs due to the impact of COVID-19 pandemic.
  • Established the COVID-19 Student Emergency Fund and committee to assist students with urgent temporary financial needs
  • Campus access
  • Restricted campus access working with EVP Allen to reduce the number of interactions on campus, slow the rate of transmission, and protect and care for the well-being of our campus community
  • No avenue for students to communicate COVID-19 concerns or questions
  • Created COVID19@KYSU.EDU as a one-stop communication channel for students to engage with Kentucky State
  • Students had questions and needed reliable information
  • President Brown organized and managed in collaboration with the Student Government Association President a virtual Town Hall meeting