Supervise centers' staff in delivery of services to students.

Direct tutorial programs according to established best practices, educational principles and current research.

Confer with faculty, instructors and other academic coordinators to define services to be provided.

Collaborated with departments to obtain graduation plans that can be disseminated to entering students to ensure that students are able to progress through their program of study and graduate in a timely manner

Tracked and monitored conditionally admitted students to ensure completion of outstanding documents during the first nine (9) hours of enrollment

Responsible for yearly program assessment of departmental goals, outcomes, and projected enrollment

Followed up with students that have incomplete applications to assist in completing the process and/or collect data as to why the process was not completed

Contacted inactive students to assist in the readmission process when appropriate, and to determine the cause of inactivity

Developed exit survey, as part of graduation requirements, to evaluate overall satisfaction with the University, the Graduate School, and individual programs

Coordinated major recruitment and preview events showcasing graduate degree programs and education offered by the institution

Responsible for maintaining dissertation and thesis submission process by utilizing ProQuest as an administrator for the Graduate School

Supervised Graduate Assistants in the department

Provided career counseling to undergraduate and graduate students matriculating in various majors

Led advisor managing a project focused on the creation of a career development workshop series designed to increase student and graduate career search success

Coordinated and utilized staff to assist with creating and compiling presentations for workshop series

Created a project timeline in which team is held accountable and expected to adhere so that presentations can be reviewed, revised, and submitted to compliance approval

Responsible for training staff on career search/transition techniques, database documentation and career services policies and procedures - Responsible for training staff on career search/transition techniques, database documentation and career services policies and procedures

Used Banner as a technology instrument to ensure proper documentation of students' academic progression

Assisted and participated on specific Industry Advisory Councils to ensure that course offerings are productive and aligned to promote institutional and programmatic effectiveness for a positive student learning experience

Assigned as the point of contact when the Associate Director is not available

Worked directly with the Corporate Training Manager as a member of the Training Team to create, develop, facilitate, and provide feedback of trainings presented to pilot locations as well as to all 25 campuses

Participated in managing the overall strategic direction and operations of the career development office

Provided university-wide leadership in assessing graduate and undergraduate career services outcomes compared to stated metrics and levels of student and employer satisfaction