Partnered with academic units to develop and implement university-based advising and academic support services

■ Provided leadership, direction, and supervision for faculty, staff, and student workers

■ Served on various college and university initiatives for program accreditation, most notably, the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) re-affirmation leadership team and Quality Enhancement Plan (QEP); served as a member of both the executive and implementation committees for the QEP

Executive Director, Office of First-Year Experience (FYE)

Director, Academy of Collegiate Excellence and Student Success (ACCESS) Office of the Provost, Norfolk State University, Norfolk, Virginia, July 2008 to June 2012.

Provided leadership, direction, and supervision for academic support services, including university-wide tutorials, supplemental instruction, online instruction, mentoring and peer mentoring programs. Provided leadership in academic advising (for transfer and undeclared students and for students on probation and at risk of failure). Collaborated with deans and associate deans to coordinate and maximize school-based and program-based support services. Ensured alignment and strong connections to academic advising activities in schools, colleges, and academic units. Coordinated ACCESS Plus Summer Bridge program and other summer enrichment programs. Assisted in planning and conducting faculty development activities. Managed Title III grant and externally funded projects.

Selected Accomplishments:

Chaired academic appeals committee and reduced the number of student complaints to the division office ■ Chaired academic appeals committee and reduced the number of student complaints to the division office

Chaired college-wide search committees for several positions

■ Cultivated and maintained effective partnerships with the Office of Enrollment Management to facilitate student matriculation and retention

Developed an interactive Academic Early Alert System (keyed to course attendance and performance); enhanced Intrusive Academic Advising; established male and female mentoring programs

■ Enhanced Intrusive Academic Advising; established male and female mentoring programs

■ Established action plan for Satisfactory Academic Progress (SAP) Committee

■ Facilitated the creation of financial literacy plans with entering student population

Formed faculty and staff Retention and Academic Support Community of Practice (CoP)

Partnered with counseling services and the Women's Center to develop student workshops