KENTUCKY STATE UNIVERSITY BOARD OF REGENTS

ACTION ITEM

Approval to purchase TimelyMD/Timely Care Digital product access to provide physical and behavioral health Telecare for the 2023–2024 academic year.

FACTS

Tele Healthcare Provision

To enhance the holistic wellness of our scholars, KSU is seeking to establish telehealthcare provisions to address both physical and behavioral healthcare needs for all students. This technology will allow students direct 24/7 access to licensed Medical Doctors, Clinicians, Therapists, and Basic Needs coordination in order to care for students who are in need of such services (regardless of whether a student is learning in person or remotely). TimelyCampus is the only student-centered care collaboration solution designed to provide transparent campus providers for implementing an effective hybrid model of care.

The goal is to ensure that all students (including those out of state and international) have immediate access to care without utilizing the local emergency departments and urgent treatment centers.

Timely Care Complete Care Virtual Clinic will provide the following Service offerings:

TalkNow- 24/7, on-demand mental health triage and crisis talk support

Scheduled Counseling- Scholars select times, dates, and providers that work best for them.

MedicalNow- 24/1/ medical triage

Scheduled medical- Scholars select the time, dates, and providers that work best for them.

Prescriptions- Providers can write prescriptions for non-controlled substances

Care Navigation- Basic needs provision and assistance managing health challenges

Health Coaching- Supports lifestyle changes, teaches healthy habits, and eases the transition to college

Faculty and staff support-Timely Care providers collaborate with faculty and staff for guidance in cases of student distress Digital Self-Care- live and on-demand content to support student health and well-being

This projected implementation aligns with KSU's goals to educate the whole student, invest in their mental well-being, and remove barriers to academic success as we prioritize student success outcomes. This program will serve to ensure that there will be consistency in care and support for our Scholars.

KSU will purchase the technology from TimelyCare using Title III funding allocated to the Counseling Center.

BUDGETARY IMPLICATION

The total cost is projected to be $104,792 for the first year of Services.