It is the mission of the KYSU Dispatch Center to serve as a link between the Department of Public Safety and the University community, visitors, and guests relating to public safety and emergency assistance. To assist in accomplishing this mission, certified Law Enforcement Telecommunication Officers staff the Dispatch Center 24 hours a day, seven days a week. Tele communicators are extensively trained by the Kentucky Department of Criminal Justice Training (DOCJT) Center at Eastern Kentucky University.

Tele communicators are responsible for answering both emergency and non-emergency calls for police, fire, emergency medical services, security, maintenance requests, and a host of other services. The KYSU Dispatchers monitor the campus 24 hours a day with the use of video surveillance cameras. Dispatchers also have access to the National Crime Information Center (NCIC), the Law Enforcement Network of Kentucky. These systems assist Tele communicators in making inquiries concerning wanted persons, stolen items, and to obtain driver's license and vehicle registration information on a National level. Property stolen at the University is also entered into the database so the information is available to virtually every law enforcement agency in the United States.

The KSU Police and Public Safety Department shall make record of every incident to which the department responds to whether a written report is created or not, in any of the following: citizen reports of crimes, citizen complaints, citizen requests for services when: (a) an officer is dispatched, (b) an employee is assigned to investigate, (c) an employee is assigned to take action at a later time, criminal and noncriminal cases initiated by law enforcement officers and incidents involving arrests, citations, or summonses.

Comprehensive reporting is necessary to ensure that alleged events are recorded accurately and to protect the rights of officers and citizens. A record will be made of actions taken by the responding officer whether the call is a request for service or officer-initiated activity. In many instances, the "report requirement" will be accomplished through the collection of information on computer by the Dispatch Communications Center (i.e. case numbers, disposition codes, etc.). A record will be made of all dispatched calls. This in no way relieves Officers from their responsibility to make written reports when