Address Changes: If your address changes, you can update it online through the “Change of Address” tool. Keep in mind that address changes can take 10 business days to process, and could jeopardize your OPT EAD delivery. We recommend keeping the same address for your entire OPT processing, if possible.

USCIS Issues: Case Inquiries & Expedites

Case Inquiries & Processing times: You can submit inquiries and requests about your case using the Case Inquiry tool for these issues https://egov.uscis.gov/e-request/Intro.do:

• If you don't receive your receipt notice, EAD or other notifications
• If your case is pending longer than the normal processing time. See current USCIS processing times for Form "I-765" for "Potomac Service Center" here:
• If there is an error on your receipt notice or EAD card

https://egov.uscis.gov/processing-times/i765

Deal with Application Problems: RFE and Rejection

Application Problems: RFE and Rejection/Denial If there is a problem with your application, the USCIS may send you a notice by mail called a “Request for Evidence (RFE).” An RFE does not mean that your application has been rejected. It simply means that you need to send in additional documents before your EAD can be issued.

• Getting an RFE will delay the processing of your application.

Rejection/Denial: In some cases, the USCIS will return the entire application to you. If this happens, you must make corrections and send a new application before the end date of your 60-day grace period.

Contact your DSO immediately if you receive an RFE, rejection, or denial. Notify your DSO that your OPT has been rejected or denied! You MUST request a NEW OPT I-20 recommendation from your DSO before you resubmit your OPT application. USCIS must receive your new, complete OPT re-application no later than 30 days after the OPT I-20 ISSUE DATE on page 1 of the I-20.

Good Luck!