Upon submission, each request is automatically routed to the OIRE shared mailbox (oire@kysu.edu) and entered into the office's request tracking system. Requests are reviewed, prioritized, and assigned by the Director based on institutional priorities, reporting deadlines, available resources, and the complexity of the request.

Standard requests require a minimum of five (5) business days for processing. Requests involving complex analyses, large data extractions, or coordination with multiple departments may require additional time. Urgent requests should be identified at the time of submission and will be accommodated whenever operationally feasible.

Each request should include the following information:

  • A clear description of the requested data or report
  • Academic term(s) or reporting period
  • Purpose of the request
  • Intended audience
  • Desired output format
  • Required completion date

Incomplete requests may delay processing until sufficient clarification has been obtained.

As the University's official data steward, OIRA reserves the right to verify the purpose of a request and obtain additional information before releasing institutional data. Any report intended for external organizations or public distribution containing official institutional data must be reviewed and validated prior to release.

Upon completion, all data requests and supporting documentation—including SQL scripts, source files, working files, validation notes, final reports, and related correspondence—must be saved in the designated university network drive following the office's standard folder structure and file naming conventions. Maintaining complete documentation ensures consistency, facilitates future reference, supports audit requirements, and preserves institutional knowledge.