APPLIES TO:
Students
ADMINISTRATIVE AUTHORITY:
Office of the Vice Provost of Student Affairs
APPROVED BY:
Kentucky State University Board of Regents
EFFECTIVE DATE:
August 8, 2025
NEXT REVIEW DATE:
August 8, 2028
Kentucky State University (KSU) is committed to providing a high-quality educational experience and a supporting campus environment for all students. KSU recognizes that students may occasionally have complaints or grievances regarding aspects of their university experience. This policy provides a clear, fair, and timely process for students to voice and seek resolution for such complaints.
The purpose of this policy is to:
Establish a transparent and accessible system for submitting and addressing student complaints.
Ensure that complaints are handled respectfully, impartially, and in a timely manner.
Provide a formal process when informal resolution is not possible or appropriate.
Protect students from retaliation for filing a complaint in good faith.