Contact Information

Support During Open Enrollment

Department of Employee Insurance (DEI) Open Enrollment Hotline 888-581-8834 OR 502-564-6534

Extended hours and the five phone options below are only available during Open Enrollment: October 7 to October 25.

Open Enrollment Hours for Assistance (Eastern Time)

Monday, Oct. 7 to Friday, Oct. 11, 7:30 a.m. to 4:30 p.m. Monday, Oct. 14 to Friday, Oct. 18, 7:30 a.m. to 6:00 p.m. Monday, Oct. 21 to Friday, Oct. 25, 7:30 a.m. to 8:00 p.m.

You can choose from one of these five options:

You can choose from one of these five options: Option 1: Kentucky Public Pensions Authority Option 2: KHRIS User ID and password reset Option 3: Benefit questions for Anthem (medical, dental, and vision), HealthEquity, or CVS Caremark Option 4: Technical assistance such as browser or compatibility errors Option 5: Department of Employee Insurance (DEI) for all other inquiries

Website Addresses

Personnel Cabinet – personnel.ky.gov KEHP – kehp.ky.gov Vision and Dental Insurance – personnel.ky.gov Well-being – mycastlight.com/mybenefits

Support Outside of Open Enrollment

Department of Employee Insurance 888-581-8834 or 502-564-6534 Monday to Friday, 7:30 a.m. to 4:30 p.m., except Commonwealth holidays