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Media and communications

Principle: We seek to make sure that any information we share is accurate and appropriate; we engage Drax's Corporate Affairs team when required.

Our reputation at Drax is incredibly important to us. We build, protect and maintain it by making sure we behave in a manner that reflects positively on the Drax brand.

What appears in news coverage and social media, as well as what we say and do, has the potential to influence our reputation. Engagement with stakeholders including those which are engaged in media is therefore important as part of enabling them to understand our business.

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If you have a complaint to make about a colleague or workplace matter, don't communicate it via social media. Instead, raise it in line with your local grievance procedure or according to the processes described in 'Speaking up' (page 8).

Please note that we encourage colleagues to promote social media content from Drax (e.g. by sharing its Twitter, Facebook, LinkedIn and Instagram posts). When doing so, please follow the social media guidance in our Acceptable Use policy.

What you need to do

• Always act in a way that protects or enhances the Drax brand and our reputation
• Use care and good judgement when speaking about Drax or our people, including when outside of work

The Corporate Affairs team is responsible for managing relevant policy and external relationships, and for communicating via our websites and on social media on behalf of Drax.

• Don't use social media to post or display information about Drax and its stakeholders that's vulgar, obscene, threatening, intimidating, harassing, libellous or discriminatory

If you are approached on such matters and asked for comment, please, in the first instance, contact our Group Head of Media, or other member of the Media team, without making comment or responding. Contact details for the team are available on the 'Media contacts' section of our website. Our Media Relations – Approval Process sets out our agreed procedures for both pro-active and reactive media engagement (which can be found under 'M' on the 'Pages A to Z' on SharePoint).

• Follow the Media Relations – Approval process, getting authorisation from the Media team before speaking to the news media about Drax business activities
• Get authorisation from the Investor Relations team and/or the Group Company Secretary before speaking to members of the investment community about Drax business activities
• Keep confidential all sensitive information about Drax
• Ensure that all information communicated externally is correct and verified

Drax recognises that colleagues may wish to use their devices and communication channels to publish material on the internet and social media. You should do this in a manner that's consistent with both your contract of employment and our Acceptable Use policy. If you have a complaint to make about a colleague or workplace matter, don't communicate it via social media. Instead, raise it in line with your local grievance procedure or according to the processes described in 'Speaking up' (page 8).