===== PAGE 1 ===== # For more information And other helpful links Visit our web page Dubuque County Sheriff's Office • www.dubuquecountyiowa.gov/469/Sheriff • Facebook: in the application search Dubuque County Sheriff's Office You can also report scam losses to the following: FBI - Internet Crime Complaint Center www.ic3.gov Iowa Attorney General www.iowaattorneygeneral.gov Helpful Numbers Non-Emergency Dispatch (563) 589-4414 ___



| Protect Yourself & Your Information Against Scams | 9. Only donate to established charities. Avoid charities that suddenly pop-up after major disasters.10. Do not fall for high pressure tactics. | The following scams have all been reported in our area |
| 1. Stay up to date with news of current scams. Talk to family and friends. | 11. Beware of “imposter” scams. The scammer will pretend to be someone close to you in need of money. | IRS tax scamsPIN change request scam - If you receive a message to change your access code. Delete it and call your financial institution.NEVER SHARE YOUR PIN |
| 2. Scammers will continue to contact you by phone, postal mail, texts or email. | 12. Beware of government agencies calling you to “pay or else”. Government agencies such as the IRS, Social Security and Medicare will not call you. | Social Security claiming your number has been compromised.Medicare needing to confirm your information or a new plan.Police advising you have a warrant and can pay bond with gift cards or crypto currency.Tech companies wanting access to your computer to fix a “problem”. |
| 3. Financial companies, Police and Federal Agencies will NOT call asking for personal information. | 13. Anytime someone requests that you pay a debt with a gift card or crypto currency it is a scam! | Police advising you have a warrant and can pay bond with gift cards or crypto currency. |
| 4. Confirm who you are dealing with by disconnecting and calling a number you can trust. | 14. Don't answer phone calls from numbers that you don't recognize. Let unknown callers go to voicemail. Legitimate callers will leave a message. | Overpayment by check requesting reimbursement with cash.YOU WON! Send us payment.Extortion for inappropriate photos! |
| 5. Do not reply to emails or texts asking for your personal information. | 15. NEVER allow anyone to “REMOTE IN” to your computer. | Rental property feesGift card/cryptocurrency paymentPayment by Bitcoin ATMCourier picking up your cash/gold |
| 6. Do not call phone numbers found in texts or links and don't click links contained in messages asking for personal information. | 16. STOP! If someone suggests it may be a scam, it's a scam! | Toll Fee Due scamsPay Pal payment scamsApple Card payment scams |
| 7. If you win the lottery or sweep stakes you will not have to pre-pay taxes or fees. | 17. If it is “too good to be true”, it's a scam! | Pay Pal payment scamsApple Card payment scams |
| 8. Update passwords. Do not use words like “password”. Use 2-Factor-Authentication and device security features. Never share passwords! | 18. Scammers use scare tactics like telling you that you will be arrested or they will post your information online. | Toll Fee Due scamsPay Pal payment scams |
