CITIZEN

a specific process for concerns relating to modern slavery. Colleagues who are based predominantly in our communities including engineers, estates services and grounds maintenance colleagues can now rapidly report concerns via their hand-held devices using a simple app. We have trained these colleagues to use our processes, and our Safeguarding Committee keeps the effectiveness of these process under review. A new suite of performance indicators has been developed and allow the Safeguarding Committee to have greater insight into modern slavery and other safeguarding issues.

All colleagues, regardless of role, must undertake some level of safeguarding training, this helps all staff to identify any safeguarding issues within our supply chains or in our homes and ensures they follow the correct referral procedures. We have Safeguarding Leads in all areas of the business who have enhanced levels of training to support them to spot signs of abuse that may indicate modern slavery.

4. Due diligence processes for slavery and human trafficking

As part of our initiative to identify and mitigate risk we have in place systems to:

  • identify and assess potential risk areas in our supply chains;
  • mitigate the risk of slavery and human trafficking occurring in our supply chains;
  • monitor potential risk areas in our supply chains; and

protect whistle blowers via our Speak-Up Policy.

5. Our risks and how we manage this

As we are based in and operate solely within the UK, we have identified that as an organisation our exposure to the risk of slavery and human trafficking is low. However, as part of our ongoing process to identify and monitor risks we have identified that our key area of risk lies in our relationships with supply chains and contractors. Through the procurement process suppliers are required to share their Modern Slavery Statement or agree to comply with Citizen's, failure to do so will result in their exclusion.

6. Supplier adherence to our values

As an organisation we have a zero-tolerance approach to slavery and human trafficking. To ensure all those in our supply chain and any contractors comply with our values, we have in place a supply chain compliance programme. This consists of incorporating a standard clause into all our new agreements with suppliers and contractors which informs them of our commitment to combatting slavery and human trafficking and requires them to agree to this commitment when working with us.

We are committed to tackling modern slavery and human trafficking and want to work with suppliers who share this commitment.

POLICY STATEMENT Anti-Slavery and Human Trafficking Statement

Version : 10 Author(s) : Kevin Rodgers Approved at/by: Citizen Board

Date: March 2025 Page 3 of 5 Date of review: March 2026

UNCONTROLLED WHEN PRINTED