• Collaboration Strengthening: Increase inter-departmental collaboration through shared digital tools, joint planning sessions, and cross-training programs. This enhances synergy with other city departments like Fire, Public Works, Economic Development, and Environmental Services, ensuring cohesive and impactful development outcomes.
  • Technology Upgrades: Explore integration of cutting-edge technologies, such as artificial intelligence for automated permit reviews or real-time data analytics dashboards. These innovations can drive greater efficiency, accuracy, and decision-making support for both staff and customers.

The Department's successful annual performance review, combined with its commitment to continuous improvement, positions it as a crucial driver in fostering responsible and sustainable development. This dedication also ensures a positive experience for both City residents and businesses.

Development Services Department Key Performance Indicators (KPIs):

Strategic Plan PriorityStrategic Plan GoalMeasure TypeProgram PerformanceActual FY 2023-24Actual FY 2024-25Estimated FY 2025-26Projected FY 2026-27
Planned & Secure FutureGoal #3OutcomeInspectors Contacted9,81312,90113,84512,500
Competent & Effective GovernmentGoal #2Development PerformanceNew Single Home Building Permits Issued144175326180
Competent & Effective GovernmentGoal #2Development PerformanceNew Apt. Complex Building Permits Issued1-63
Competent & Effective GovernmentGoal #2Development PerformanceNew Commercial Building Permits Issued7111312
Competent & Effective GovernmentGoal #3OutcomeOther Building Permits Issued1,7191,7671,6791,700
Total Building Services11,68414,85415,86914,395

Future

  • Competent & Goal #2 Development New Single Home Building Permits 144 175 326
  • Goal #2 Building Permits 1 - 6
  • Effective Goal #2 Performance Building Permits 7 11 13

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