I’ve annual review for a library Department not only demonstrates achievements but also identifies areas for growth and improvement. By addressing these areas, the library can better serve its community, adapt to changing needs and remain a valuable resource for residents.

Memorial Library Key Performance Indicators (KPISs)

Memorial Library Key Performance Indicators (KPIs)

Strategic Plan PriorityStrategic Plan GoalMeasure TypeProgram PerformanceActual FY 2023-24Actual FY 2024-25Estimated FY2025-26Projected FY2026-27
High- Quality LifestyleGoal # 1OutcomeVolume of collection100,98896,09597,00098,001
High- Quality LifestyleGoal # 3EfficiencyNumber of items circulated99,62176,48279,50081,000
High- Quality LifestyleGoal # 3OutcomeNumber of virtual visits34,00034,30032,00033,000
High- Quality LifestyleGoal # 3EfficiencyNumber of responses to Reference Inquiries17,65015,78516,00016,500
High- Quality LifestyleGoal # 4OutcomeNumber of Adult events36194250245
High- Quality LifestyleGoal # 4OutcomeNumber of adult event participants1,5983,4464,0003,750
High- Quality LifestyleGoal # 4OutcomeNumber of youth events70312315299
High- Quality LifestyleGoal # 4OutcomeNumber of Youth events participants2,7809,00010,0009,500
High- Quality LifestyleGoal # 1OutcomePublic Computer sessions5,5005,6235,5005,400
High- Quality LifestyleGoal # 1OutcomeNumber of Patrons.6,7407,3246,5006,200
Total Library Services268,983248,561251,065253,895

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