Fire Department's Key Performance Indicators (KPIs)
For This Report KPIs are Based off Calendar Year as Reported to State Increases Based off Flat 5% increase in call volume
| Strategic Plan Priority | Strategic Plan Goal | Measures Type | Program Performance | Actual FY 2023-24 | Actual FY 2024-25 | Estimated 2025-26 | Projected 2026-27 |
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| Safe Community | Goal #3 | Development Performance | Emergency Fire Calls | 1,371 | 1146 | 1567 | 1700 |
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| Safe Community | Goal #3 | Development Performance | Medical Calls | 3,571 | 3708 | 3893 | 4000 |
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| Safe Community | Goal #4 | Development Performance | Actual Average Response Time | 6 minutes 30 seconds | 6 minutes 15 seconds | 6 minutes 10 seconds | 6 minutes 15 seconds |
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| Safe Community | Goal #3 | Outcome | Fire Inspections Completed | 1,030 | 1045 | 1050 | 1100 |
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| Safe Community | Goal #3 | Outcome | Mutual Aid Given | 995 | 990 | 890 | 1000 |
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| Safe Community | Goal #3 | Efficiency | Mutual Aid Received | 2,454 | 2300 | 2100 | 2400 |
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| Total Fire Department Services | | | | 9,421 | 9,189 | 9,500 | 10,200 |
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Overall, the annual review outcome for a Fire Department reflects the department's commitment to public safety, professionalism, and continuous improvement. It provides a roadmap for maintaining and enhancing the department's ability to serve and protect the community effectively.
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