The Police Department remains fully committed to advancing the City’s Strategic Plan Priorities and Strategies, including Safe Community and High-Quality Lifestyle. Departmental performance measures include key performance indicators (KPIs) that track progress toward both short-term and long-term goals. These measures help demonstrate the Department’s impact, allowing city officials to make informed decisions regarding funding, resource allocation, and strategic direction.
In 2026, the Department’s long-term goals continue to emphasize trend tracking and outcome measurements across multiple years. The Police Department is focused on the following objectives:
The Department upholds its prestigious accreditation from the Florida Commission on Law Enforcement, reinforcing its sustained commitment to professionalism, accountability, and excellence in service delivery.
All Police Department initiatives continue to align with the City's Strategic Plan, particularly reinforcing the goals of creating an inviting, livable city and maintaining a Safe Community.
The Department focuses on delivering quality, cost-effective services that promote community safety and improve residents' daily experiences.
In 2026, the Police Department is dedicated to further improving response times. Current average non-emergency response time stands at 5 minutes 58 seconds, and emergency response time averages 4 minutes 56 seconds. The Department aims to consistently meet or exceed the Lake County benchmark of 5 minutes 18 seconds for non-emergency and 4 minutes 43 seconds for emergency calls, based on the latest Public Safety Answering Point (PSAP) data, including call processing, turnout, and travel time.
Increasing community visibility, positive interactions, and two-way communication remains a key objective. These efforts are designed to strengthen trust, enhance transparency, and encourage resident cooperation in promoting a safer environment.
The Eustis Police Department SWAT team continues its collaborative efforts with neighboring Lake County law enforcement agencies, ensuring regional preparedness and joint response capabilities in critical incidents.
Building on the success of the FY 2025 Code Enforcement reorganization, the Department targets achieving and sustaining a 90% voluntary compliance rate, ensuring community standards are maintained effectively and cooperatively.
Departmental programs and initiatives remain focused on improving residents' quality of life, ensuring neighborhoods are safer, cleaner, and more attractive.
177