• Collaboration Strengthening: Increase inter-departmental collaboration through shared digital tools, joint planning sessions, and cross-training programs. This enhances synergy with other city departments like Public Works, Economic Development, and Environmental Services, ensuring cohesive and impactful development outcomes.
  • Technology Upgrades: Explore integration of cutting-edge technologies, such as artificial intelligence for automated permit reviews or real-time data analytics dashboards. These innovations can drive greater efficiency, accuracy, and decision-making support for both staff and customers.

The Department's successful annual performance review, combined with its commitment to continuous improvement, positions it as a crucial driver in fostering responsible and sustainable development. This dedication also ensures a positive experience for both City residents and businesses.

Development Services Department Key Performance Indicators (KPIs):

Strategic Plan PriorityStrategic Plan GoalMeasure TypeProgram PerformanceActual FY 2023-24Actual FY 2024-25Estimated FY 2025-26Projected FY 2026-27
Competent & Effective GovernmentGoal #2Development PerformanceAnnexations71167
Competent & Effective GovernmentGoal #3Development PerformanceAcreage Annexed62683450
Competent & Effective GovernmentGoal #2Development PerformanceComp. Plan Map Amendments61177
Competent & Effective GovernmentGoal #2OutcomeNew Business Tax Applications Processed118201184160
Competent & Effective GovernmentGoal #3OutcomeAlcohol Beverage License Processed98109
Competent & Effective GovernmentGoal #2Development PerformanceSte Plan Reviewed8777
Total Development Services210306248240

158