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3.1.2 Publications

We will continue to edit, design, and organise publication of the Annual Report in March, comprising of key information about the Town Council and what it has been working on over the year. Similarly, we will edit, design and organise publication of other printed media such as:

• Events posters
• Banners
• Other leaflets

We will maintain and develop our programme of media and integrated campaigns that underpin the district council's values and priorities.

We will use the Newquay Town Council notice boards, the TIC and the Library to promote our services and events.

We will continue to evaluate and cost the potential of paid-for media (including local commercial radio stations and newspapers/magazines) to further promote our campaigns.

3.1.3 Emergency Responses

It will also be the responsibility of the Communications Officer, in consultation with the head of corporate services, to handle a communications problem or bundle of problems by identifying:

• the nature of the problem or challenge
• the key considerations in addressing it
• the key drivers of those decisions (crucially, insight into audiences)
• the resources required
• the stages to go through

We will issue reactive statements to the media and on social media (Facebook, Instagram and "x") on request, after gaining advice and approval first from the head of service (corporate management team member) and/or council leaders. Please refer to Appendix 2 to view our emergency response template press releases and social media posts.

Newquay Town Council – Office Policy/Procedure Document