Laura Phillips
Director of People and Transformation
laura.phillips@wolverhampton.gov.uk
- Our People Strategy
- Projects & Change
- EDI
- People Development & Experience
- Strategic and Operational People Advice/Support
- Executive Support
- Strategic and Operational People Advice/Support
- People Policy & Strategy
- Support Services
- Trade Unions
- Customer Experience
Adrian Turner
Branch Secretary -
Unison
adrian.turner@wolverhampton.gov.uk
Suky Matti
Head of
People Services
Steven Cartwright
Head of Projects
and Change
sukhvinder.mattu@ wolverhampton.gov.uk
steven.cartwright@ wolverhampton.gov.uk
Lucy Searle
Service
Development
Manager
lucy.searle2@
wolverhampton.gov.uk
Joanna Grocott
Head of People
Development and
Experience
joanna.grocott@
wolverhampton.gov.uk
- People Policy & Strategy
- Our People Strategy Development and Delivery
- Project, Programme and Change Management
- Project, Programme and Change Management
- Service Development and Improvement
- People Transformation Programme
- Project Management
Office (PMO)
- Project Management Office (PMO)
- Service Performance and Assurance
bullet Recruitment and Retention Office (PMO) and Assurance
- Project/Programme Assurance
- People Support Desk
- People Experience
- Project/Programme Assurance
- Pay and Reward
- People Transformation Programme
- Business Analysis
- People Operational Advice/support
- Business Improvement
- Trade Unions
- Employee Relations
Lamour Gayle
Head of Business
Operations
lamour.gayle2@
wolverhampton.gov.uk
- Customer Experience
- Service Innovation
- EDI
- Executive Support
- Support Services
Lisa Powell
Head of Customer Experience
lisa.powell3@wolverhampton.gov.uk
- Customer Services Operations
- Contact Centre Management
- Customer Experience & Insight
- Service Improvement
- Blue Badge Operations
- Community Access Hubs
- Digital Customer Access & Channel Shift
- Quality Assurance & Performance Management