laura.phillips@wolverhampton.gov.uk
Our People Strategy
Projects & Change
EDI
People Development & Experience
Strategic and Operational People Advice/Support
Executive Support
Strategic and Operational People Advice/Support
People Policy & Strategy
Support Services
Trade Unions
Customer Experience
Adrian Turner
Branch Secretary -
Unison
adrian.turner@wolverhampton.gov.uk
Suky Matti
Head of
People Services
Steven Cartwright
Head of Projects
and Change
sukhvinder.mattu@ wolverhampton.gov.uk
steven.cartwright@ wolverhampton.gov.uk
Lucy Searle
Service
Development
Manager
lucy.searle2@
wolverhampton.gov.uk
Joanna Grocott
Head of People
Development and
Experience
joanna.grocott@
wolverhampton.gov.uk
People Policy & Strategy
Our People Strategy Development and Delivery
Project, Programme and Change Management
Project, Programme and Change Management
Service Development and Improvement
People Transformation Programme
Project Management
Office (PMO)
Project Management Office (PMO)
Service Performance and Assurance
bullet Recruitment and Retention Office (PMO) and Assurance
Project/Programme Assurance
People Support Desk
People Experience
Project/Programme Assurance
Pay and Reward
People Transformation Programme
Business Analysis
People Operational Advice/support
Business Improvement
Trade Unions
Employee Relations
Lamour Gayle
Head of Business
Operations
lamour.gayle2@
wolverhampton.gov.uk
Customer Experience
Service Innovation
EDI
Executive Support
Support Services
Lisa Powell
Head of Customer Experience
lisa.powell3@wolverhampton.gov.uk
Customer Services Operations
Contact Centre Management
Customer Experience & Insight
Service Improvement
Blue Badge Operations
Community Access Hubs
Digital Customer Access & Channel Shift
Quality Assurance & Performance Management