CITIZEN
In addition to guiding the lettings process, this policy outlines the various types of tenancies and licences that may be offered. It explains the purpose of each tenure type, the duration for which it is granted, and the specific circumstances under which each is applied.
We hold a number of nomination and Section 106 agreements, where we must ensure full compliance with these obligations when letting our properties
This policy sets out the core principles that guide how we let our homes. For further information about how we apply this policy please refer to Citizen's Lettings Statement.
It applies to general needs social housing, affordable rent properties, intermediate market rents, retirement living, Rent to Buy homes, and properties within our care and supported housing portfolio.
The policy does not apply to tenants or leaseholders who hold an equity interest in their property.
Most properties are allocated through local authority Choice Based Lettings Schemes (CBL) or other partnership CBL schemes. Citizen does not keep its own waiting list for housing. Information on how each local authority allocates housing can be found on their website.
Citizen can choose to allocate a percentage of homes to our existing customers where this would make the best use of our homes. When there are properties advertised we will apply our eligibility criteria this includes having regard to our charitable status.
We are committed to the following objectives when letting and managing our tenancies and licences to:
POLICY Version: V6.0 Date: November 2025
[Lettings Policy] Lead Officer: Peter Gill Page 2 of 12 UNCONTROLLED WHEN PRINTED