Age Friendly Community Plan
QuestionResponseDetails
Is there disability access into the building?YesAn automatic swing door opens outwardly. The door is opened by the visitor pressing a clearly marked button to the left of the door. The access is level from footpath into reception area.
Appendix 3
Is disability parking available?YesDisability parking bay a few metres from the GP door.
Is the GP accessible by public or community transport?YesNo public transport serving Goomalling. Patients who do not have private transport rely on friends, family and neighbours to assist. HAAC clients may be able to access transport.
Are people with seniors’ cards bulk billed or provided with a discount?YesThe practice bulk bills. No additional discount is offered.
Are at home visits available?NoHome visits are not generally available. The Doctors may consider visiting on a case by case basis.
When is the GP open?Five to seven days per week
Is the front counter/reception desk no higher than 870mm with 800mm knee and toe plate clearances?YesThe reception counter is 1090 mm but there is a drop down counter at one end that is 850 mm for use if required.
Appendix 4
Are seniors satisfied with the provision of GP/Health Centre services? 1 - Very Dissatisfied 2 - Dissatisfied 3 - Neither Satisfied nor Dissatisfied 4 - Satisfied 5 - Very Satisfied See Engagement Report: Towards an Age Friendly Community Plan (2015)
Are seniors satisfied with the physical access to GP/Health Centre Services? 1 - Very Dissatisfied 2 - Dissatisfied 3 - Neither Satisfied nor Dissatisfied 4 - Satisfied 5 - Very Satisfied See Engagement Report: Towards an Age Friendly Community Plan (2015)
| Page 24