Key Takeaways:

1.) The Township needs to define its service standards in light of resources and acceptable industry norms.

2.) Data is key.

3.) A common records management system across all Township departments is essential.

4.) A quality control person to standardize data input is also essential.

Public Comment: No public comments.

Comments from Members: John Marsden inquired about the hold-up on standardizing The Township's record management system. Specially, was cost the primary issue. Matthew Parker and Jim Rosenbaum offered explanations. More discussion to follow.

Announcements: Mark Shaw recommended a special meeting of the FEMSC for May 2021. Agreed, special "limited agenda" meeting to be held May 27, 2021 @ 7:00 p.m. in the Township-Municipal Building.

Adjournment: 8:33 PM