WTCG arrange group travel for Corporate, Trade and Retail clients. Group Travellers are frequently one-off clients and as such are treated as a separate data subject category.
WTCG may require traveller data to meet the booking and check-in requirements of airline and other travel providers. Whilst we require this data, we have no need to retain this data beyond the return date of the travel booked.
Data is captured securely by one or more of the following means:
Secure upload of a data file via a client portal.
Email of data file.
Email of individual or multiple passenger data.
The records included in the data file are set out below:
First Name PaxType Middle Name/s Surname Passport No. DOB Expiry Date Gender Nationality Notes PNR
Where data is emailed, it is transferred to secure password protected files and the email is permanently deleted. We recommend password protection for all data file attachments.
Important: We require all traveller data to be transmitted to us at the same time and in the same format.
Data is submitted to airlines and other travel providers on behalf of the data subject and to fulfil our service obligations. Personal data requirements of airlines and destination countries can vary.
We manage our corporate client traveller profile data internally. We do not create traveller profiles for individuals travelling as part of a group. For data subjects that may have a corporate traveller profile already created, please note that we still require the traveller data to be submitted as part of the group data above.
We obtain contact details for group leader(s) for operational and customer service reasons. We do not obtain or require individuals contact details.
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