Other Than Personal Services (OTPS) Transportation Reimbursement Steps eVeroPortal App and Website

OTPS Transportation can be reimbursed for:

  • When a self-directed person is independently traveling to a destination for personal use
  • When a family member is transporting the self-directed person to a destination for personal use
  • Participant must be present (in the vehicle)

OTPS Transportation cannot be reimbursed for:

  • Any transportation to a service/location to or from Medicaid funded budget categories
  • ■ IDGS budget
  • Direct Provider Purchased Community Habilitation
  • ■ Direct Provider Purchased Respite

Additional AIM Supports:

Recurring Payments- memberships invoiced yearly will be processed and paid out on a monthly cycle; if desired AIM can set up recurring payments which will assist in automatic monthly invoices to populate for reimbursement (total cost of invoice divided by 12)

Direct Pay- AIM offers a direct payment option with all direct pay cleared vendors. This allows AIM to directly pay the provider and for the person receiving supports to avoid initial out of pocket expenses.

Reimbursable Services Team: Preapproval- AIM offers an additional support of programmatic item review which can assist teams with a pre-approval or denial of the requested opportunity. Requests can be submitted through your SD Coordinator or directly to the reimbursable services team at preapproval@aimservicesinc.org

AIM Self-Direction Web Portal- https://www.aimservicesinc.org/self-direction/

eVeroPortal- utilized by individuals or representatives to submit reimbursement requests. Reimbursement Requests can be submitted on the mobile app or website

Self-Direction Education Calendar- optional live virtual trainings held on Zoom for Self-Direction team members to learn more about fundamental supports, services, and software systems Link: https://www.aimservicesinc.org/self-direction/education-calendar/

Note: this document is designed to show individuals, families, and advocates how to upload invoices for reimbursement

R. Oct-26