• Creates a hostile work environment or disrupts workplace operations.

Nothing in this policy is intended to interfere with employee rights protected under applicable labor laws, including the right to discuss wages, hours, or other terms and conditions of employment.

AIM-Authorized Social Media

AIM may maintain official websites, social media accounts, and other online communication channels to promote services, share information, engage with stakeholders, and support agency initiatives. The following requirements apply to AIM-authorized sites and accounts:

  • Creation of official AIM social media accounts must be approved by the Chief Executive Officer or designee.
  • Only authorized employees may create, post, edit, or respond on behalf of AIM.
  • Content must be accurate, professional, and consistent with AIM's mission, values, and policies.
  • Authorized employees must identify themselves as AIM representatives when communicating on AIM's behalf.
  • AIM reserves the right to edit, remove, or restrict content that is inaccurate, inappropriate, offensive, unlawful, or inconsistent with agency standards.
  • Official AIM platforms should include appropriate disclaimers and notices when required.

Employment References and Media Inquiries

Employees may not provide employment references on behalf of AIM through social media or other online platforms. Employment verification and references must be handled by Human Resources. Employees may not respond to media inquiries or make public statements on behalf of AIM unless specifically authorized. Media inquiries should be directed to the Chief Executive Officer or designated spokesperson.

Reporting Concerns

Employees who become aware of activity that may violate this policy should promptly report the matter to Human Resources, their supervisor, or another appropriate member of management.

Monitoring and Enforcement

Employees should have no expectation that content posted publicly on social media will remain private. AIM may review publicly available information when investigating potential policy violations or addressing legitimate business concerns.

XIII. ARTIFICIAL INTELLIGENCE

This policy is intended to safeguard the privacy and security of information managed by AIM Services Inc. and to ensure compliance with all applicable regulations, including HIPAA. This section outlines acceptable and prohibited uses of Artificial Intelligence (AI) tools and recording technologies within the agency. This policy applies to all employees, contractors, interns, volunteers, and individuals performing work on behalf of AIM Services Inc.

AI TOOLS & DATA SECURITY

Employees may use an AI tool only when AIM has approved both the tool and the specific work purpose. Unless both approvals are in place, employees must not enter, upload, or disclose confidential AIM information, Protected Health Information, Personally Identifiable Information, financial or banking information, case notes, reports, or information that could identify a person directly or indirectly. Employees who are uncertain must consult IT or their supervisor before using the tool. Consumer and other unapproved services may process information on third-party servers without the privacy, security, contractual protection, or regulatory compliance required for AIM data. Employees