• Service dates and times
• Type of service provided
• Individual receiving services
• Staff providing the service
• Service location

Use of personal devices for EVV is subject to AIM's Bring Your Own Device Policy.

XII. SOCIAL MEDIA AND ONLINE COMMUNICATIONS POLICY

AIM recognizes that social media and other online communication platforms can be valuable tools for sharing information and engaging with the community. This policy is intended to protect the privacy of the people we support, safeguard confidential information, preserve AIM's reputation, and ensure appropriate online conduct while respecting employees' rights under applicable law.

This policy applies to all employees and to any online activity that may affect AIM, its employees, the people it supports, business partners, vendors, or operations, whether conducted on personal or AIM-owned devices. Social media includes, but is not limited to, Facebook, Instagram, LinkedIn, TikTok, X, blogs, forums, video-sharing platforms, and similar online communication channels.

Personal Use of Social Media

Employees may use personal social media during non-working time, provided such use:

• Does not interfere with job responsibilities.
• Does not utilize AIM technology resources or networks unless authorized.
• Complies with AIM policies, confidentiality requirements, and applicable laws.
• Does not create a conflict with the employee's responsibilities to AIM.

Representing AIM

Only authorized employees may speak, post, or communicate on behalf of AIM through company-sponsored websites, social media accounts, or other online platforms. Employees who identify themselves online as AIM employees must clearly state that their opinions are their own and do not necessarily represent AIM. A recommended disclaimer is:

"The views expressed are my own and do not necessarily reflect the views of AIM Services, Inc." Employees may not present themselves as official spokespersons for AIM without authorization.

Confidentiality and Privacy

To protect the people we support, employees, and the organization, employees may not:

• Share confidential, proprietary, or non-public AIM information.
• Discuss individuals receiving services, family members, or their personal information.
• Post photographs, videos, recordings, or identifying information related to individuals receiving services.
• Disclose confidential information about employees, vendors, contractors, or agency operations.
• Violate HIPAA, confidentiality requirements, or other privacy laws and regulations.

Professional Conduct

Employees are expected to conduct themselves professionally online and avoid content that could

negatively impact the workplace or AIM's mission. Employees may not post content that:

• Is discriminatory, harassing, threatening, intimidating, or obscene.
• Violates AIM policies concerning workplace conduct, harassment, discrimination, or confidentiality.
• Knowingly spreads false information about AIM, its employees, the people it supports, or its services.