Laboratory Director is responsible for requesting and allocating resources and planning the strategic direction of the laboratory. Director upholds the MVDL commitment to client satisfaction, ensures that employees are competent and safely completing their assigned tasks and endorses the Quality Management System to ensure the continued viability of the laboratory. The laboratory director periodically reviews fees, cost of testing, staff allocation, laboratory needs and assessments as a function of management review. Education requirements: degree in veterinary medicine, board certification, or PhD in related discipline and broad knowledge of diagnostic specialties.

Quality Manager (QM) is responsible for development, implementation, monitoring and revising the Quality Management System (QMS) that defines standardized laboratory practices and supports accreditation requirements of the American Association of Veterinarian Laboratory Diagnostics (AAVLD), Food & Drug Administration (FDA), National Poultry Improvement Plan (NPIP), and United States Department of Agriculture (USDA). The QM reports the status, effectiveness, and compliance to established procedures directly to the Laboratory Director in order to drive continuous improvement. Education requirements: BS and quality management experience.