health-and-safety-policy-2026-artifacted.pdf — PaddleOCR-VL (Baidu)

Services, plant and equipment is inspected and maintained in line with the Group's policies and procedures.
Inspections will be carried out by Housing Officers and/or Estate Officers/Caretakers to ensure fire safety and general health and safety standards are maintained to an acceptable level in common areas.
Inspections will be carried out by Property Maintenance Surveyors or contractors for health and safety issues within residents' homes or common areas where a repair or improvement may be required.
Only approved and competent contractors are employed within the communal areas of our premises and within domestic dwellings.
Information is communicated to residents through front line customer facing staff, leaflets, the website and other campaigns.

More detailed information is provided within Relevant housing and property policies located on the intranet.

36. CONTRACTOR MANAGEMENT

The Group instructs and uses contractors to undertake statutory inspections, refurbishments, repairs, major works and other maintenance tasks.

In order to ensure that contractors working on our behalf are competent and skilled to undertake the work authorised, all contractors must be vetted as part of our process for approving suppliers. Health and Safety compliance must be detailed within any contract.

37. CONSTRUCTION, DESIGN AND MANAGEMENT

The CDM regulations apply to all construction, demolition and maintenance activities. The regulations aim to ensure that all such activities are planned, managed and implemented in a systematic and safe manner.

The regulations define 5 key duty holders: Client, Principal Designer, Principal Contractor, Contractors and Workers.

In most cases Hastoe will be the Client and will have the duty to make suitable arrangements for managing a project and maintaining and reviewing these arrangements throughout, so the project is carried out in a way that manages the health and safety risks.

For projects involving more than one contractor, the CDM regulations require the Client to appoint a Principal Designer and a Principal Contractor and make sure they carry out their duties.