Specific duties in addition to the Line Manager and employee's duties include:
Ensuring any accidents or incidents reported to The Customer Services team or Repairs Administration team from contractors, residents or employees are recorded on the accident and incident form.
Ensuring any incidents of verbal abuse/threats are recorded in line with group policy and procedures and the Housing Officer responsible contacted to request a flag be placed against the relevant person/property and tenancy action is taken as appropriate.
In respect of the Dorchester Office:
Ensure the office is maintained in a safe and healthy condition in accordance with The Workplace (Health, Safety and Welfare) Regulations 1992.
Ensure hazards and risks identified in inspections for the office which are within their control are actioned according to the priority rating assigned.
Responsible for ensuring the office is maintained to a high standard for fire safety and health and safety through the arrangement of equipment, tests and inspections, maintenance, signage and other ancillary items.
Undertake the weekly fire alarm test for the office and ensure records are maintained, and keep regular records of checks made in other Hastoe premises
Ensure safety rules are issued to contractors prior to commencing work within the office.
Make sure arrangements are in place within the office for the inspections of means of escape and other fire-fighting equipment to ensure that exits are cleared and equipment is located in the correct place.
Ensure that arrangements are in place to maintain and service all plant and equipment within the office.
Ensure welfare facilities are maintained in a clean and usable condition.
Specific duties for the ICT Manager and their department in addition to employee's duties include: