This year we had to quickly make changes to all areas of our work, including pharmacy inspections and pharmacy education and training. This was to help us meet the challenges we were all facing and to do what we could to support pharmacy in continuing to protect patients and the public.

During 2021/22, we worked closely with education bodies, universities and employers to start to bring in changes to pharmacist education and training. These changes will make sure pharmacists are equipped for their future roles and can meet the needs of the health services and patients in each country in Great Britain.

We have published our new managing concerns strategy explaining the steps we will take to improve how we manage concerns about pharmacy professionals. The strategy sets out how we will take action to protect patients when needed, while at the same time promoting and encouraging a learning culture.

Our first equality, diversity and inclusion (EDI) strategy was published after extensive engagement with stakeholders both within and outside the GPhC. The strategy sets out how we will build considerations of equality, diversity and inclusion into all aspects of our work as a regulator and as an employer.

Over the last year, we have continued to bring in new ways of working. At the same time, we have been implementing our Vision 2030 to make sure we are able to anticipate and respond to significant developments affecting pharmacy in the future.