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9.2 The Council may defer dealing with a complaint if it is considered that further advice is necessary. The advice will be obtained and considered and the complaint will then be dealt with at the earliest available opportunity (i.e. the next meeting).
9.3 Panel decisions shall be reported to members of the Council via email/letter as relevant, to ensure all members are aware of the matter and how it has been concluded.
10.1 This procedure will be reviewed regularly (not less than once every two years) and amended as necessary based on changes to legislation or evidence taken forward.
11.1 Equality Act 2010 – copies of this document in large print (A3 Format) or larger font size can be made available for those with sight impairment on request from the Council Office or by telephoning 01637 878388 or e-mailing the Town Clerk’s Office.
12.1 In accordance with the Freedom of Information Act 2000, this Document will be posted on the Council's Website www.newquay.gov.uk
Will Mercer
Data Protection and IT Manager
Newquay Town Council
Municipal Offices
Marcus Hill
Newquay
TR7 1AF
DPO@newquay.gov.uk