AGENDA ITEM NO. 9.9

SARASOTA MANATEE AIRPORT AUTHORITY INFORMATION TECHNOLOGY DEPARTMENT NOVEMBER 2021

System upgrades and implementation:

  • Evaluation to determine redundancy and environmental needs for Network Operation Centers- Planning implementation of new server cabinets with new AC and fire suppression technologies- Airside complete. Evaluate 3rd floor vs 1st floor NOC.
  • Hardware refresh of computer systems- 150+ systems upgraded. Ongoing
  • Security Awareness online training- Renewed/ Ongoing.
  • Anti-phishing solution to improve email security – monitoring.
  • Datacenter backup solution upgrade- in progress
  • Maintenance Connection Upgrade- Evaluate timing for Phase 2 mobility- On hold.

Common Use:

  • Upgrade all the existing Common Use Ticket PCs- Complete
  • Install Common Use equipment at empty Ticket Counters-in progress
  • Working with SWA on continual support for Ticket/Gate operations- ongoing
  • Evaluate use of common use mobile carts for expanded gate capacity- In progress.
  • Upgrade all the Common Use network switches- in progress
  • New airline Avelo starting in January 2022

Phone System:

  • Evaluation of replacement of pay phones with Courtesy phones- Complete.
  • ShoreTel phones will continue their upgrade to new Mitel phones- Ongoing.
  • Install new conference room phones to improve conference calls/Teams meetings.

SRQ Web Page:

  • Ongoing updates- Website refresh including Home screen updates, Updated pictures and content- planning in progress.

IT Assessment

  • Ongoing: Updating policies and procedure to comply with NIST, CJIS and CIS frameworks.

Training:

  • Network +\ MCP Certification- In progress
  • CCNA Certification- Complete
  • MCSA\MCSE Training- in progress
  • CJIS Training- Complete

Project Coordination:

  • Conversion to digital record with Internal Audit- working with Purchasing and Internal Audit for scanning of documents including CAD files.
  • FOTS cabinet upgrades- identify replacement UPS/ Cooling options- In progress.
  • Distributed Antenna System (DAS) install by Crown Castle- in progress
  • New Airport Wide WIFI system for planned installation- “Go Live” planned for December
  • Working with Facilities to setup new NOC to support growth of TC1- in progress.
  • Working with Facilities and vendor to install copper/fiber for new WIFI.
  • RFP for new Managed Network Services provider- Complete
  • Coordinate with new airline Avelo.