Evaluation to determine redundancy and environmental needs for Network Operation Centers- Planning implementation of new server cabinets with new AC and fire suppression technologies- Airside complete. Evaluate 3rd floor vs 1st floor NOC.

Hardware refresh of computer systems- 150+ systems upgraded. Ongoing

Security Awareness online training- Renewed/ Ongoing.

Anti-phishing solution to improve email security – monitoring.

Datacenter backup solution upgrade- in progress

Maintenance Connection Upgrade- Evaluate timing for Phase 2 mobility- On hold.

Upgrade all the existing Common Use Ticket PCs- Complete

Install Common Use equipment at empty Ticket Counters-in progress

Working with SWA on continual support for Ticket/Gate operations- ongoing

Evaluate use of common use mobile carts for expanded gate capacity- In progress.

Upgrade all the Common Use network switches- in progress

Evaluation of replacement of pay phones with Courtesy phones- Complete.

ShoreTel phones will continue their upgrade to new Mitel phones- Ongoing.

Ongoing updates- Home screen updates, Updated pictures, Interactive map- Complete.

Ongoing: Updating policies and procedure to comply with NIST, CJ IS and CIS frameworks.

Network +\ MCP Certification- In progress

CCNA Certification- In progress

MCSA\ MCSE Training- in progress

CJ IS Training - Complete

Conversion to digital record with Internal Audit- working with Purchasing and Internal Audit for scanning of documents including CAD files.

FOTS cabinet upgrades identify replacement UPS/ Cooling options- In progress.

FIDS Outdoor LED project- complete

Distributed Antenna System (DAS) install by Crown Castle- planned for Fall 2021

RFP for new Airport Wide WIFI system for planned installation- in progress

Working with Facilities to setup new NOC to support growth of TC1.

Working with Facilities and vendor to install copper/fiber for new WIFI.

RFP for new Managed Network Services provider- in progress