===== PAGE 1 =====
## Applying to CAO

## Applicants presenting GCE A/AS Level and GCSE qualifications

your next step

===== PAGE 2 =====
## Purpose of the CAO

CAO processes applications to undergraduate courses in Higher Education Institutions (HEIs).

• Offers are issued and acceptances are recorded by CAO.

Assessment of applications and decisions on admissions are made by HEI Admissions Officers.

<div style="text-align: center;"><img src="imgs/img_in_image_box_2347_964_3828_1913.jpg" alt="Image" width="37%" /></div>


===== PAGE 3 =====
<div style="text-align: center;"><img src="imgs/img_in_image_box_423_690_3488_1987.jpg" alt="Image" width="76%" /></div>


www.cao.ie/handbook

## APPLICATION

www.cao.ie/apply

===== PAGE 4 =====
## Timely Action

## DO NOT LEAVE EVERTHING TO THE LAST MINUTE!

<div style="text-align: center;"><img src="imgs/img_in_image_box_229_673_2771_1784.jpg" alt="Image" width="63%" /></div>


FEBRUARY

1st

DEADLINE

In order to be fair to all applicants, closing dates are strict and therefore action should be taken in good time.



===== PAGE 5 =====
## Making an Application

#### Applicants apply online at www.cao.ie/apply

Carefully enter details such as your name, address, date of birth, schools attended, examination information, etc.

Make sure you inform CAO about all relevant qualifications and exemptions – select the relevant categories on the application form.

## CAO Home ★ My Application 📝 Appy 📝 Courses 📚 Handbook 📞 Contact Monday, 24 November 2014 15:10

Student Resources

Access Routes

DARE / HEAR



<div style="text-align: center;"><img src="imgs/img_in_image_box_1773_777_3536_1906.jpg" alt="Image" width="44%" /></div>


## Central Applications Office

The Central Applications Office processes applications for undergraduate courses in Irish Higher Education Institutions (HEIs). Decisions on admissions to undergraduate courses are made by the HEIs who instruct CAO to make offers to successful candidates.

About CAO

Useful Links

Compact Us

Apply on-line before 20th January for a reduced fee

## Need Help?

Click here for the demo application. video guides and answers to frequently asked questions.

Advanced Entry

Click here for applications

to year 2, 3 and 4.

## Important Dates:

20 Apply online by this date to avail of the discounted tax of €25

1 Normal closing date for applications (17.15)

===== PAGE 6 =====
## CAO Application Number

When you apply online your application number will appear on screen. You will also receive an email containing your CAO application number and an email verification code.

Your application number is private, and it will be used in every correspondence between you and the CAO for the rest of the year.

You will require your CAO application number, date of birth and password when you log in to your account via the 'My Application' facility to update your application.



<div style="text-align: center;"><img src="imgs/img_in_image_box_2133_1617_2432_1906.jpg" alt="Image" width="7%" /></div>


<div style="text-align: center;"><img src="imgs/img_in_image_box_2477_699_3861_2044.jpg" alt="Image" width="34%" /></div>


===== PAGE 7 =====
## Qualifications & Assessment

You must complete the Qualifications and Assessments categories that are relevant to you.

Applicants presenting GCE A/AS Levels and GCSE examinations should select category 3 'GCE A/AS Level & GCSE Applicants (2006 – 2027)'. GCE/GCSE applicants must provide additional information to support their application. Evidence of all examinations mentioned must be supplied.

For more information and for details of the scoring scheme go to www.cao.ie/gce

<div style="text-align: center;"><img src="imgs/img_in_image_box_2401_852_3643_1958.jpg" alt="Image" width="31%" /></div>


===== PAGE 8 =====
## Informing CAO of all GCSE, AS & A Levels

- GCE A/AS Level and GCSE applicants must enter the year, sitting, level, subject and grade for all GCSE, AS and A level examinations previously taken. Note: GCSE results are required to meet minimum entry requirements but are not used for points computation purposes.

Applicants  MUST also provide copies of certificates/statements of results produced by an examining board to support their application.

For instructions on uploading your supporting documents see cao.ie/upload. If you wish to post your documents to CAO, please see cao.ie/post for guidance – please do not do both.

If supporting documents are not supplied, the qualifications mentioned will not be considered for assessment purposes.

Copies of certificates/statements of results produced by an Examining Board must be supplied to CAO a minimum of 12 working days in advance of Round One offers.

## 2006 -2025 GCE A/AS Levels/GCSE

(England, Wales, Northern Ireland Exams, and International GCE/GCSE Exams under CAIE, PEARSON, AQA, OCR Boards)

## GCE/GCSE examinations already completed:

You MUST enter the details of GCE/GCSE examinations taken between 2006 and 2024 in the table below.

You must also post to CAO certified A4 photocopies (certified by school stamp) of the appropriate certificates for any GCE/GCSE examinations which you mention in the table and for which a certificate has been issued - these will form part of your eligibility for consideration for entry to courses.

You must click the link here in advance of completing the table below.

2006-2024 GCE A/AS and/or GCSE Examination Details:

<div style="text-align: center;"><img src="imgs/img_in_image_box_2492_1391_3913_1941.jpg" alt="Image" width="35%" /></div>


===== PAGE 9 =====
## Qualifications & Assessment

Applicants completing A/AS Level examinations in summer will be asked to insert their 5-digit centre number and 4-digit candidate number for each examination.

You must inform CAO if you are taking your summer examinations with CCEA and/or with British/Welsh examining boards. If we do not have this information, CAO will be unable to obtain your results electronically. This information must be supplied when you are making your CAO application and must be fully and completely correct no later than 23 July.

Detailed instructions for the completion of this part of the application form may be found in the Qualifications and Assessments section of the CAO Handbook.

## ⚫

## GCE A/AS Level examinations to be taken:

If you are a summer 2025 GCE A/AS/EPQ candidate then, for each subject being certified in summer 2025 the correct Board, Centre Number, Candidate Number, Subject and Level must be listed below.


<table border=1 style='margin: auto; word-wrap: break-word;'><tr><td style='text-align: center; word-wrap: break-word;'></td><td style='text-align: center; word-wrap: break-word;'>Board</td><td style='text-align: center; word-wrap: break-word;'>Centre No.</td><td style='text-align: center; word-wrap: break-word;'>Candidate No.</td><td style='text-align: center; word-wrap: break-word;'>Subject</td><td style='text-align: center; word-wrap: break-word;'>Level</td></tr><tr><td style='text-align: center; word-wrap: break-word;'>1</td><td style='text-align: center; word-wrap: break-word;'></td><td style='text-align: center; word-wrap: break-word;'></td><td style='text-align: center; word-wrap: break-word;'></td><td style='text-align: center; word-wrap: break-word;'></td><td style='text-align: center; word-wrap: break-word;'></td></tr><tr><td style='text-align: center; word-wrap: break-word;'>2</td><td style='text-align: center; word-wrap: break-word;'></td><td style='text-align: center; word-wrap: break-word;'></td><td style='text-align: center; word-wrap: break-word;'></td><td style='text-align: center; word-wrap: break-word;'></td><td style='text-align: center; word-wrap: break-word;'></td></tr><tr><td style='text-align: center; word-wrap: break-word;'>3</td><td style='text-align: center; word-wrap: break-word;'></td><td style='text-align: center; word-wrap: break-word;'></td><td style='text-align: center; word-wrap: break-word;'></td><td style='text-align: center; word-wrap: break-word;'></td><td style='text-align: center; word-wrap: break-word;'></td></tr><tr><td style='text-align: center; word-wrap: break-word;'>4</td><td style='text-align: center; word-wrap: break-word;'></td><td style='text-align: center; word-wrap: break-word;'></td><td style='text-align: center; word-wrap: break-word;'></td><td style='text-align: center; word-wrap: break-word;'></td><td style='text-align: center; word-wrap: break-word;'></td></tr><tr><td style='text-align: center; word-wrap: break-word;'>5</td><td style='text-align: center; word-wrap: break-word;'></td><td style='text-align: center; word-wrap: break-word;'></td><td style='text-align: center; word-wrap: break-word;'></td><td style='text-align: center; word-wrap: break-word;'></td><td style='text-align: center; word-wrap: break-word;'></td></tr><tr><td style='text-align: center; word-wrap: break-word;'>6</td><td style='text-align: center; word-wrap: break-word;'></td><td style='text-align: center; word-wrap: break-word;'></td><td style='text-align: center; word-wrap: break-word;'></td><td style='text-align: center; word-wrap: break-word;'></td><td style='text-align: center; word-wrap: break-word;'></td></tr></table>

Note: If you are a summer 2025 GCSE candidate then you must post certified copies of evidence of results to CAO once you receive your results as CAO do not have electronic access to current year GCSE results.

===== PAGE 10 =====
## Matching Prior Year Exam Data to Supporting Documentation

When supporting documents are received by CAO, they will be reviewed to ensure they meet the criteria set out in slide 8.

- Where correct documents are supplied for all results, the exam data in your online application will be matched.

Results will not be matched where documents do not meet the criteria or where documents are not supplied for prior year exam data included in your online application. Such results will appear in red in your CAO application and will not be considered by the HEIs you have applied to until correct supporting documentation is supplied.

<div style="text-align: center;">2006-2023 GCE A/AS and/or GCSE Examination Details:</div>



<table border=1 style='margin: auto; word-wrap: break-word;'><tr><td style='text-align: center; word-wrap: break-word;'>Year</td><td style='text-align: center; word-wrap: break-word;'>Sitting</td><td style='text-align: center; word-wrap: break-word;'>Level</td><td style='text-align: center; word-wrap: break-word;'>Subject</td><td style='text-align: center; word-wrap: break-word;'>Grade</td></tr><tr><td style='text-align: center; word-wrap: break-word;'>2019</td><td style='text-align: center; word-wrap: break-word;'>Summer-May/Jun</td><td style='text-align: center; word-wrap: break-word;'>AS</td><td style='text-align: center; word-wrap: break-word;'>Economic and Political Studies</td><td style='text-align: center; word-wrap: break-word;'>E</td></tr><tr><td style='text-align: center; word-wrap: break-word;'>2021</td><td style='text-align: center; word-wrap: break-word;'>Winter/Spring-Jan/Mar</td><td style='text-align: center; word-wrap: break-word;'>GCSE</td><td style='text-align: center; word-wrap: break-word;'>Computer Studies</td><td style='text-align: center; word-wrap: break-word;'>C</td></tr><tr><td style='text-align: center; word-wrap: break-word;'>2020</td><td style='text-align: center; word-wrap: break-word;'>Autumn-Oct/Nov</td><td style='text-align: center; word-wrap: break-word;'>A</td><td style='text-align: center; word-wrap: break-word;'>Danish</td><td style='text-align: center; word-wrap: break-word;'>D</td></tr><tr><td style='text-align: center; word-wrap: break-word;'>2022</td><td style='text-align: center; word-wrap: break-word;'>Summer-May/Jun</td><td style='text-align: center; word-wrap: break-word;'>AS</td><td style='text-align: center; word-wrap: break-word;'>Business</td><td style='text-align: center; word-wrap: break-word;'>B</td></tr><tr><td style='text-align: center; word-wrap: break-word;'>2022</td><td style='text-align: center; word-wrap: break-word;'>Summer-May/Jun</td><td style='text-align: center; word-wrap: break-word;'>GCSE</td><td style='text-align: center; word-wrap: break-word;'>Additional Maths</td><td style='text-align: center; word-wrap: break-word;'>8</td></tr><tr><td style='text-align: center; word-wrap: break-word;'>2023</td><td style='text-align: center; word-wrap: break-word;'>Summer-May/Jun</td><td style='text-align: center; word-wrap: break-word;'>AS</td><td style='text-align: center; word-wrap: break-word;'>Accounting</td><td style='text-align: center; word-wrap: break-word;'>B</td></tr></table>

The screenshot above shows a combination of matched results (in grey) and unmatched results which are highlighted in red.

===== PAGE 11 =====
## AS Level Results

CAO advises GCE applicants to discuss the AS Level certification process with their school.

AS Level results are frequently cashed in along with A2 Level results in the final year. As a result, candidates often will not have evidence of their AS Level results until the release of their A2 Level results in August.

In this instance, CAO will expect to receive electronic notification of the AS Level results provided that the applicant has supplied their correct Board, Centre Number and Candidate Number for all subjects that will be cashed in in August.

If your school cashes in AS Level results in the same year as A2 Level results, you must enter the remaining AS Level subject which you are not taking at A2 Level on your CAO application – you must use the space provided for ‘Examinations to be taken’ in the Qualifications & Assessments section.

CAO must be informed if the candidate sat any AS or A2 Level examinations at a different school.

===== PAGE 12 =====
## Common Errors

Not supplying supporting documentation. (For instructions on uploading or posting documents to CAO go to  www.cao.ie/upload or  www.cao.ie/post )

Not supplying Board, Centre Number and Candidate Number for current year examinations

Providing documents produced by a school as opposed to an examining board

Not informing CAO of GCSE examination results

Not informing CAO of previously taken AS & A Levels

BTEC Level 1-3 should be listed under Other School Leaving qualifications.

BTEC Level 4 or higher should be listed under Other Further Education.

===== PAGE 13 =====
## Choosing Courses

Courses are listed in the CAO Handbook at www.cao.ie/handbook

- Details about courses may be found in HEI prospectuses and by consulting HEI websites.

- A course search facility is available at www.cao.ie/courses

HEI PROSPECTUS

<div style="text-align: center;"><img src="imgs/img_in_image_box_2422_730_3840_1777.jpg" alt="Image" width="35%" /></div>


HEI

===== PAGE 14 =====
## Level 8 and Level 7/6 Courses

The National Framework of Qualifications (NFQ) is a system of 10 levels which allows the different standards and levels of qualifications to be compared in the Republic of Ireland.

CAO process applications for Levels 6-8 in the Framework:

Level 6 courses result in the awarding of a Higher Certificate

Level 7 courses result in the awarding of an Ordinary Degree

Level 8 courses result in the awarding of an Honours Degree

A diagram of the NFQ is on the website of the Quality and Qualifications Ireland (QQI) www.qqi.ie.

For more information see the CAO Handbook.

## APPLICATION

<div style="text-align: center;"><img src="imgs/img_in_image_box_2583_675_3824_1436.jpg" alt="Image" width="31%" /></div>


===== PAGE 15 =====
## 2 Applications in 1

There are two course choice lists (Level 8 and Level 7/6) and applicants may make up to 10 course choices on each list.

Your choices on one list do not in any way affect your choices on the other list. They may be considered two separate applications on one form.

It is possible to receive an offer on both lists. You may then decide to accept either your Level 7/6 or your Level 8 offer.

Alternatively, you might not wish to accept either offer.

## APPLICATION

<div style="text-align: center;"><img src="imgs/img_in_image_box_2581_678_3816_1434.jpg" alt="Image" width="30%" /></div>


===== PAGE 16 =====
## Important

If you learn nothing else from this presentation let it be this...

# PLACE YOUR COURSES IN GENUINE ORDER OF PREFERENCE! 1 2 3

===== PAGE 17 =====
## Order of Preference

It is most important that applicants state their course choices in order of genuine preference and/or career plans.

It is a mistake to base course choices only on your present expectations of examination performance or the points level of previous years.

If you are not successful in your first choice this will have no effect on your chances of obtaining a place in one of your lower preferences.

Having received an offer in any round, you may get a higher preference offer in a later round. You will never be offered a lower preference in a later round.

===== PAGE 18 =====
## Restrictions

Certain courses are ‘Restricted Courses’. They have early assessment procedures which may start as early as February.

This includes courses such as Music, Art and Drama which may require interviews, assessments or presentation of a portfolio as part of the application process.

Restricted courses are clearly marked in the relevant prospectus and on the CAO Handbook (by the words 'Restricted').

An application for a Restricted Course will not be considered unless:

a) it has been included among original course choices by 1 February b) it has been added to an existing application not later than the final date for correction of errors or omissions (1 March).

Please see the ‘Restrictions’ section of the CAO Handbook for further information.

===== PAGE 19 =====
## Change of Mind Facility

#### CAO www.cao.ie CHANGE OF MIND

<div style="text-align: center;"><img src="imgs/img_in_image_box_446_702_1797_1883.jpg" alt="Image" width="33%" /></div>


You may use this facility to change the order of your course choices and/or to introduce new courses, subject to the restrictions detailed in the handbook.

The Change of Mind opens in early May

and closes on 1 July at 5pm.

===== PAGE 20 =====
## Check and Confirm E-mail

## If you do not receive a Check and Confirm email by JUNE 1st

contact CAO immediately.

Before the end of May, all applicants will be sent a Check and Confirm email to enable you to verify that all information has been recorded completely and correctly. Check the following carefully, and if there is any error or omission, update your account without delay.



Are all the courses shown and in the correct order?

Are all the codes correct?

Are the exam numbers and years correct?

Are all exams mentioned?

Are all exemptions listed?

===== PAGE 21 =====
## When the results are released

<div style="text-align: center;"><img src="imgs/img_in_image_box_291_755_1758_1808.jpg" alt="Image" width="36%" /></div>


- In the days following the release of the A Level results CAO will email all GCE/GCSE applicants.

Applicants must read this email carefully and inform CAO immediately if any details are incorrect or missing.

Applicants must supply (by upload or post) a copy of any missing results as soon as possible. For more information on submitting documents go to www.cao.ie/upload or www.cao.ie/post

Documents must be produced by the exam board i.e. they must show the exam board logo, and show the sitting, level, subject and grade awarded.

===== PAGE 22 =====
## Offer Notifications

## OFFER

<div style="text-align: center;"><img src="imgs/img_in_image_box_86_696_1703_1903.jpg" alt="Image" width="40%" /></div>


If you are entitled to an offer, you will be sent an e-mail and SMS text message if you have selected this option.

You should check that all the details on the offer notification are correct and that there are no omissions.

• Offers will also be available on the CAO website.

You may check for and accept offers on the website.

===== PAGE 23 =====
## Accepting an Offer

<div style="text-align: center;"><img src="imgs/img_in_image_box_72_602_1661_2110.jpg" alt="Image" width="39%" /></div>


## There can be no delays at the offer/acceptance stage

Any offer not accepted by the closing date for receipt of acceptance of offers in CAO will be offered to another applicant in the next round of offers.

You will receive an e-mail acknowledging your acceptance if you accept online.

===== PAGE 24 =====
## How the Allocation Process works

### 1 2 3 We will look just at Level 8 courses, but exactly the same process will take place with Level 7/6 courses, and at the same time. The importance of you, the applicant, placing courses in genuine order of preference will become apparent in the following pages

===== PAGE 25 =====
## Minimum Entry Requirements

 textcircled i 250 = _boxed boxed 

<div style="text-align: center;"><img src="imgs/img_in_image_box_134_738_1755_1917.jpg" alt="Image" width="40%" /></div>


 textcircled i 410 = _boxed boxed 

 textcircled ! 550 = _boxed boxed boxed boxed boxed boxed boxed boxed 

When examination results are released in August they are entered into the CAO computer.

The computer checks each applicant's results.

For each course the applicant has applied for, the computer first determines if the applicant has the minimum entry requirements for the course.

===== PAGE 26 =====
## Order of Merit List

If the applicant meets the minimum entry requirements for the course, the applicant's points are calculated for this course choice.

To view how to calculate your points go to the Applicants section of

www.cao.ie or see the CAO Handbook.



All eligible applicants are then placed on a list, in order of academic merit, for each course that they applied for.

Minimum Entry Requirements + Points Score = Position on Order of Merit List

===== PAGE 27 =====
## Allocation Process

20 Offers 178 Offers

20 Offers

110 Offers

60 Offers

80 Offers

<div style="text-align: center;"><img src="imgs/img_in_image_box_222_751_1962_1697.jpg" alt="Image" width="43%" /></div>


48 Offers

90 Offers

The admissions officers of the Higher Education Institutions tell CAO how many places are to be offered on each course.





240 Offers

CAO then makes offers to the required number of applicants on each course, starting with the applicant with the highest points and working down until enough places have been offered.



===== PAGE 28 =====
## Additional Offers

## OFFER LEVEL 8

<div style="text-align: center;"><img src="imgs/img_in_image_box_162_829_2040_1660.jpg" alt="Image" width="46%" /></div>


## OFFER LEVEL 7/6

Should some applicants decline to accept their offers these places become available in the next round of offers.

They will be offered to the next applicants on the Order of Merit list. This process continues until all of the places on the course are filled or until all the eligible applicants on the Order of Merit list have been offered places.

===== PAGE 29 =====
## Allocation Process Example

## ☐ ☐ ☐ ☐

## EXAMPLE — no results yet!

These are the applicants for CK101 - Arts in UCC.

The examination results have not yet been released, so these applicants are in no particular order.

We are going to trace the progress of the applicant marked in red.

===== PAGE 30 =====
## Example - After the results are released

<div style="text-align: center;"><img src="imgs/img_in_chart_box_344_652_1615_1935.jpg" alt="Image" width="31%" /></div>


## EXAMPLE – Exam results have been released

Applicants are placed in a queue for each course they applied for - their position in the queue is determined by their points.

The applicant with the highest points is placed at the top of the queue. The points achieved by the applicant in red determines her position in the queue for each course she has applied to.

===== PAGE 31 =====
## Example – Round 1 Offers

<div style="text-align: center;"><img src="imgs/img_in_chart_box_346_636_1605_1948.jpg" alt="Image" width="31%" /></div>


## EXAMPLE — HEIs issue R1 offers

- The applicants marked in GREEN have enough points to be offered places.

The applicant marked in RED has enough points for her second preference.

===== PAGE 32 =====
## Decision-making

1. CK101

2. DN201

<div style="text-align: center;"><img src="imgs/img_in_image_box_788_632_1595_1323.jpg" alt="Image" width="20%" /></div>


## EXAMPLE — HEIs issue R1 offers

The applicant in RED is offered her second preference, the highest preference course that she has enough points for, and she will now disappear from the queue for all her lower choices.

• Placing DN201 as her second preference meant that she would prefer to receive an offer on DN201 than on any other course except CK101 - which is her first preference.

===== PAGE 33 =====
## Round 2 Offers

1. CK101

<div style="text-align: center;"><img src="imgs/img_in_image_box_790_647_1499_1068.jpg" alt="Image" width="17%" /></div>


## EXAMPLE – R2 offers

After Round 2 offers are issued, our applicant is now in first place on the waiting list for her first preference course.

She has already accepted her 2nd preference course. Accepting or not accepting her 2nd preference course will not prevent her from receiving an offer of her 1st preference course if she is deemed eligible by the institution in a later round.

===== PAGE 34 =====
## Round 3 Offers

1. CK101

<div style="text-align: center;"><img src="imgs/img_in_image_box_717_656_1743_1075.jpg" alt="Image" width="25%" /></div>


## EXAMPLE – An offer is issued in R3 for her 1st preference!

In the third round of offers two more offers are made on CK101 and our applicant, who was at the top of the queue, now receives an offer.

- She may do nothing and remain in DN201, or she may accept the offer.

===== PAGE 35 =====
## Genuine Order of Preference

<div style="text-align: center;"><img src="imgs/img_in_image_box_287_696_1750_1934.jpg" alt="Image" width="36%" /></div>


You do not need to guess what the points are going to be for the courses you are interested in.

Simply list your courses in genuine order of preference from the highest preference 1, to the lowest preference 10.

If you are entitled to an offer, you will be offered the highest preference that you are entitled to.

===== PAGE 36 =====
## Communication with CAO


<table border=1 style='margin: auto; word-wrap: break-word;'><tr><td style='text-align: center; word-wrap: break-word;'>Home</td><td style='text-align: center; word-wrap: break-word;'>My Application</td><td style='text-align: center; word-wrap: break-word;'>Apply</td><td style='text-align: center; word-wrap: break-word;'>Courses</td><td style='text-align: center; word-wrap: break-word;'>Handbook</td><td style='text-align: center; word-wrap: break-word;'>Contact</td></tr><tr><td colspan="4">Tuesday, 6 February 2018 10:40</td><td style='text-align: center; word-wrap: break-word;'>As Gaelige</td><td style='text-align: center; word-wrap: break-word;'>Print Page</td></tr><tr><td rowspan="3">HEI contact detailsDownloadsPoints CalculatorImportant DatesStudent ResourcesAccess RoutesDARE / HEARRestrictionsMature ApplicantsInformation forParentsInformation forSchoolsMedia and StatisticsAbout CAOUseful LinksFAQContact Us</td><td colspan="5">Contact CAOPlease Note: Office contact hours are 09:30 to 13:00, and 14:00 to 17:00, Monday to Friday.The best and most effective way of communicating with CAO is via the e-mail contact form.If you have a CAO Application Number please include it in all communication – this will allow us the opportunity to review your application and reply to your query, usually within one working day.e-mail CAO</td></tr><tr><td colspan="5">If your query is in relation to eligibility, exemptions, restrictions and course-related requirements you should contact the Higher Education Institutions (HEIs) directly. Click here for their contact details.For all media and press enquiries please click here.</td></tr><tr><td colspan="5">DARE / HEARApplicants, parents and Guidance Counsellors with questions about completing the HEAR or SIF/DARE form should consult the published guides and contact CAO if they cannot find answers to their questions. We will have staff trained in dealing with queries on completing these sections of the form.</td></tr></table>

The easiest and most efficient way to communicate with CAO is by using the Correspondence Section of your CAO Account. You will receive a reply to your query usually within one working day.

- Always quote your CAO application number in any communication with CAO.

For information on uploading documents to CAO, please see cao.ie/upload. If an applicant chooses to post documents to CAO, they will find information at cao.ie/post

===== PAGE 37 =====
## Useful Resources

<div style="text-align: center;">Visit the ‘Applicants’ section for Video Guides and useful resources including the ‘Demo Application’ facility.</div>


<div style="text-align: center;"><img src="imgs/img_in_image_box_1066_586_3861_2235.jpg" alt="Image" width="69%" /></div>


An online copy of the CAO Handbook is available here

===== PAGE 38 =====
## Finally

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Remember to carefully read all of the documents and instructions from CAO.

Most applicants follow the simple instructions from CAO and get along just fine.

If you are unclear on any matter concerning the application process, please contact us via our website: www.cao.ie





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