{ "document_id": 507, "page": 12, "width_pt": 595.276, "height_pt": 841.89, "engine": "paddleocr_vl", "source_run_id": 632, "item_count": 41, "counts_by_type": { "figure": 7, "heading": 3, "list": 2, "list_item": 8, "text": 19, "title": 2 }, "build_ms": 4, "items": [ { "id": "p12.1", "order": 1, "type": "figure", "bbox": { "l": 227.6973, "t": 829.4104, "r": 331.8286, "b": 763.8928 }, "text": "", "attrs": { "role": "page_header", "block_label": "header_image" }, "children": [] }, { "id": "p12.2", "order": 2, "type": "title", "bbox": { "l": 17.995, "t": 819.8108, "r": 195.3062, "b": 725.2542 }, "text": "Contacting Norwich City Council", "attrs": { "block_label": "doc_title" }, "level": 2, "children": [] }, { "id": "p12.3", "order": 3, "type": "text", "bbox": { "l": 18.235, "t": 679.8958, "r": 168.1937, "b": 620.1379 }, "text": "ONLINE You can report repairs, access council services and make online payments.", "children": [] }, { "id": "p12.4", "order": 4, "type": "text", "bbox": { "l": 19.1947, "t": 613.8981, "r": 187.3884, "b": 594.4588 }, "text": "www.norwich.gov.uk", "children": [] }, { "id": "p12.5", "order": 5, "type": "text", "bbox": { "l": 18.235, "t": 562.3, "r": 187.8682, "b": 473.9831 }, "text": "Register for 'My Account' to check your rent and council tax balance. Take a look at 'My Norwich' to see what services are available in your area.", "children": [] }, { "id": "p12.6", "order": 6, "type": "text", "bbox": { "l": 11.7568, "t": 427.9048, "r": 188.1082, "b": 395.0259 }, "text": "POST Norwich City Council, City Hall, Norwich NR2 1NH.", "children": [] }, { "id": "p12.7", "order": 7, "type": "text", "bbox": { "l": 11.9967, "t": 378.9465, "r": 173.9521, "b": 347.5076 }, "text": "Out of hours emergencies: 01603 412180.", "children": [] }, { "id": "p12.8", "order": 8, "type": "text", "bbox": { "l": 11.7568, "t": 330.4682, "r": 199.625, "b": 298.3094 }, "text": "Free phone payment hotline: 0800 021 7784 (a 24/7 service).", "children": [] }, { "id": "p12.9", "order": 9, "type": "text", "bbox": { "l": 11.9967, "t": 281.51, "r": 187.6283, "b": 219.5922 }, "text": "Money advisers: 0344 980 3333 or email budgetingandmoneyadvice@norwich.gov.uk", "children": [] }, { "id": "p12.10", "order": 10, "type": "text", "bbox": { "l": 11.7568, "t": 203.2728, "r": 149.7188, "b": 140.395 }, "text": "Text relay users only:\n18001 01603 212587\n(9am to 4pm, Monday to Friday).", "children": [] }, { "id": "p12.11", "order": 11, "type": "text", "bbox": { "l": 11.9967, "t": 123.5956, "r": 181.63, "b": 32.6388 }, "text": "Leaseholders:\nFor help and advice on your rights and responsibilities, email the home ownership team on HomeOwnership@norwich.gov.uk", "children": [] }, { "id": "p12.12", "order": 12, "type": "title", "bbox": { "l": 231.2963, "t": 754.7731, "r": 525.6952, "b": 702.695 }, "text": "NIDAS Norfolk Integrated Domestic Abuse Service", "attrs": { "block_label": "doc_title" }, "level": 2, "children": [] }, { "id": "p12.13", "order": 13, "type": "heading", "bbox": { "l": 233.2157, "t": 686.3755, "r": 348.624, "b": 665.7363 }, "text": "At NIDAS we:", "attrs": { "block_label": "paragraph_title" }, "level": 3, "children": [] }, { "id": "p12.14", "order": 14, "type": "list", "bbox": { "l": 233.2157, "t": 660.9364, "r": 513.6985, "b": 555.3402 }, "text": "", "attrs": { "item_count": 4 }, "children": [ { "id": "p12.14.1", "order": 15, "type": "list_item", "bbox": { "l": 233.4557, "t": 660.9364, "r": 495.2236, "b": 629.0176 }, "text": "Support victims of domestic abuse who are at high or medium risk of harm", "children": [] }, { "id": "p12.14.2", "order": 16, "type": "list_item", "bbox": { "l": 233.2157, "t": 625.6577, "r": 513.6985, "b": 593.9788 }, "text": "Support children and young people whose parents are being supported", "children": [] }, { "id": "p12.14.3", "order": 17, "type": "list_item", "bbox": { "l": 233.2157, "t": 590.8589, "r": 503.3813, "b": 574.0595 }, "text": "Provide a range of recovery programmes", "children": [] }, { "id": "p12.14.4", "order": 18, "type": "list_item", "bbox": { "l": 233.6956, "t": 570.9397, "r": 374.7767, "b": 555.3402 }, "text": "Offer court support", "children": [] } ] }, { "id": "p12.15", "order": 19, "type": "text", "bbox": { "l": 233.6956, "t": 552.2203, "r": 530.2539, "b": 488.6226 }, "text": "Have a specialist team of Independent Domestic Abuse Advisors (IDVA) who also offer support to men, the LGBTQ+ community, diverse communities and older people", "children": [] }, { "id": "p12.16", "order": 20, "type": "text", "bbox": { "l": 233.2157, "t": 485.9827, "r": 519.4569, "b": 468.7033 }, "text": "Have a Domestic Abuse Champion Network", "children": [] }, { "id": "p12.17", "order": 21, "type": "heading", "bbox": { "l": 233.2157, "t": 448.304, "r": 369.7381, "b": 432.2246 }, "text": "Core opening hours", "attrs": { "block_label": "paragraph_title" }, "level": 3, "children": [] }, { "id": "p12.18", "order": 22, "type": "list", "bbox": { "l": 233.2157, "t": 432.7046, "r": 514.6582, "b": 360.7071 }, "text": "", "attrs": { "item_count": 4 }, "children": [ { "id": "p12.18.1", "order": 23, "type": "list_item", "bbox": { "l": 233.2157, "t": 432.7046, "r": 514.6582, "b": 417.3451 }, "text": "Weekdays: 9am – 6:30pm Weekends: 9am – 3pm", "children": [] }, { "id": "p12.18.2", "order": 24, "type": "list_item", "bbox": { "l": 233.4557, "t": 415.1852, "r": 369.9781, "b": 399.1058 }, "text": "Call: 0300 561 0555", "children": [] }, { "id": "p12.18.3", "order": 25, "type": "list_item", "bbox": { "l": 233.2157, "t": 396.9459, "r": 431.881, "b": 380.3864 }, "text": "Out of hours: 0808 2000 247", "children": [] }, { "id": "p12.18.4", "order": 26, "type": "list_item", "bbox": { "l": 233.2157, "t": 377.7465, "r": 436.6797, "b": 360.7071 }, "text": "Visit: www.nidasnorfolk.co.uk", "children": [] } ] }, { "id": "p12.19", "order": 27, "type": "heading", "bbox": { "l": 234.6554, "t": 350.1475, "r": 374.2969, "b": 335.0281 }, "text": "Supported in partnership by:", "level": 3, "children": [] }, { "id": "p12.20", "order": 28, "type": "figure", "bbox": { "l": 236.095, "t": 327.3483, "r": 299.9174, "b": 297.8294 }, "text": "", "attrs": { "block_label": "image" }, "children": [ { "id": "p12.20.1", "order": 29, "type": "text", "bbox": { "l": 258.1689, "t": 323.0285, "r": 300.1573, "b": 298.0694 }, "text": "POLICE & CRIME COMMISSIONER\nFOR JUSTICE, FOR SAFETY, FOR NORFOLK\nNorfolk County Council", "children": [] } ] }, { "id": "p12.21", "order": 30, "type": "figure", "bbox": { "l": 236.095, "t": 290.3897, "r": 300.6372, "b": 268.5504 }, "text": "", "attrs": { "block_label": "image" }, "children": [] }, { "id": "p12.22", "order": 31, "type": "figure", "bbox": { "l": 316.4728, "t": 322.5485, "r": 395.1711, "b": 298.7894 }, "text": "", "attrs": { "block_label": "image" }, "children": [] }, { "id": "p12.23", "order": 32, "type": "figure", "bbox": { "l": 406.688, "t": 326.1484, "r": 469.0708, "b": 296.6294 }, "text": "", "attrs": { "block_label": "image" }, "children": [ { "id": "p12.23.1", "order": 33, "type": "text", "bbox": { "l": 407.4078, "t": 307.429, "r": 468.111, "b": 296.6294 }, "text": "Community at heart", "children": [] } ] }, { "id": "p12.24", "order": 34, "type": "figure", "bbox": { "l": 317.6725, "t": 290.6296, "r": 390.6124, "b": 263.9906 }, "text": "", "attrs": { "block_label": "image" }, "children": [ { "id": "p12.24.1", "order": 35, "type": "text", "bbox": { "l": 340.7061, "t": 289.6697, "r": 390.8523, "b": 267.5905 }, "text": "NORWICH City Council\nCommunity at heart", "children": [] } ] }, { "id": "p12.25", "order": 36, "type": "figure", "bbox": { "l": 548.009, "t": 547.4205, "r": 595.276, "b": 257.0308 }, "text": "", "attrs": { "block_label": "image" }, "children": [] }, { "id": "p12.26", "order": 37, "type": "text", "bbox": { "l": 230.8164, "t": 239.9914, "r": 386.2936, "b": 224.872 }, "text": "Loss of gas or electricity?", "children": [] }, { "id": "p12.27", "order": 38, "type": "text", "bbox": { "l": 229.6167, "t": 225.832, "r": 553.5275, "b": 194.1531 }, "text": "If you have lost your gas or electricity supply you should contact your energy supplier directly in the first instance.", "children": [] }, { "id": "p12.28", "order": 39, "type": "text", "bbox": { "l": 231.0563, "t": 161.0343, "r": 565.0443, "b": 109.4361 }, "text": "Ever thought of renting a garage or space for your car?", "children": [] }, { "id": "p12.29", "order": 40, "type": "text", "bbox": { "l": 231.0563, "t": 99.1165, "r": 564.5645, "b": 53.5181 }, "text": "Norwich City Council offers a range of garages and lockable parking posts for rent across the city at competitive prices. These spaces are available to both residents and non-residents.", "children": [] }, { "id": "p12.30", "order": 41, "type": "text", "bbox": { "l": 231.5362, "t": 45.1184, "r": 547.7691, "b": 29.039 }, "text": "For more information, visit www.norwich.gov.uk/garages", "children": [] } ], "ai_page_review": { "model": "claude-opus-4-8", "applied": true, "changed": true, "reviewed_at": "2026-09-04T15:13:28+00:00" } }