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            "text": "Tenant Satisfaction Measure results (rented homes)",
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                    "text": "Target set by Cottsway",
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                    "text": "Actual performance (and increase / decrease on 2024-25)",
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                    "text": "88% (+3%)",
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                    "text": "Satisfaction with repairs in past 12 months\nSatisfaction with time taken to complete most recent repair\nSatisfaction that the home is well-maintained\nHomes that do not meet the Decent Homes Standard\nRepairs completed within target timescale - non-emergency\nUrgent: 5 working days\nRoutine: 20 working days\nNon-routine: 90 calendar days (64 working days)",
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                    "text": "87%\n85%\n86%\n0%\n70%",
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                    "text": "91% (+4%)\n88% (+3%)\n89% (+3%)\n0% (+0)\n76.9% (+7%)",
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                    "text": "100%",
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                    "text": "Satisfaction that the home is safe\nGas safety checks\nFire safety checks\nAsbestos safety checks\nWater safety checks\nLift safety checks",
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                    "text": "94% (+5%)\n100% (0)\n100% (0)\n100% (0)\n100% (0)\n100% (0)",
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